Team Administrator

Job overview

We’re seeking a proactive and motivated Band 3 Administrator to support the Specialist Perinatal Mental Health Team across the CWP footprint. This role is vital to smooth service delivery, supporting both staff and service users. You’ll provide flexible cover across teams, handling telephony, diary management, audio typing, ordering supplies, managing data both recording and analysing and line management responsibilities.

This post is full time and hours will be within the core business hours of the team.

The Trust currently supports the Real Living Wage (RLW) hourly rate as set by the Living Wage Federation and will apply a pay supplement if the National Agenda for Change hourly rate falls below this.

Main duties of the job

To be responsible for inputting, maintaining and retrieval of information from relevant databases

Attend to team and personal email inbox correspondence appropriately.

Liaise with all staff in department to ensure systems and process are up to date and in line with Team requirements.

Make or change appointments on behalf of the Team and ensure that relevant documentation is available.

Ensure that efficient communications between the Team and other relevant agencies are maintained.

Compose routine/non-routine documents when necessary.

Maintain regular contact with the Team throughout the day when necessary. Exercise independent judgement and initiative based on acquired knowledge if problems arise.

Attend meetings and produce minutes and agendas.

Establish good levels of communication/liaison with departments and other services.

Make full use of information technology and co-operative in the introduction of technological developments.

The ability to work as a team member

Undertake general office duties that fall in line with a team operating both in person and digitally.

Update and maintain tracking systems used by the team

Detailed job description and main responsibilities

Please download a copy of the job description (see ‘documents to download’ section below) for full details of the main responsibilities for this role.

At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.

CWP recruits people that can demonstrate the Trust’s Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trust’s Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trust’s Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.

An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: cwp.recruitment@nhs.net or by calling 01244 393100.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application. We hope to welcome you to Team CWP very soon!

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.