Team Administrator

Job overview

An exciting opportunity is available for a team administrator to join the locality mental health team (LMHT) for East Lindsey, based in Louth. This role is part of a locality based mental health workforce that is integrated with local Mental Health services and co-located within Primary Care Networks.

Hours of Work: Monday to Friday, 9-5.

Lincolnshire is one of only 12 areas in England to be chosen to lead on transforming mental health services. In LPFT we are forging ahead in our community transformation plans that aim to offer a dynamic, localised approach that is responsive, evaluated & tailored to local need, targeting health inequalities. We are focused on helping people towards prevention and recovery, enabling them to live well in their community as much as possible. We work closely with the local community to design and improve services, ensuring we use the existing assets and work to continually improve and develop these

For further information or any questions, please feel free to contact:

Heidi Richardson, Senior Mental Health Practitioner/ Team Manager

01507 608959

[email protected]

Main duties of the job

The post holder is responsible for the smooth and efficient running and management of processing referrals, data inputting, report writing, dealing with the needs of patients, in addition to providing  admin duties  to all members of the locality mental health team, namely telephone, channelling incoming calls, word processing, registering referrals, petty cash management and ordering of stationery.

• To provide a high standard of service to all colleagues resulting in safe and effective treatments for service users & their families/carers
• Duties provided within defined time standards
• Compliance with appropriate legislation and LPFT policies
• Feedback from colleagues and other stakeholders
• Compliance with CQC standards
• Accurate and appropriate information is recorded appropriately using the Trust’s information systems
• Productivity targets are met

Detailed job description and main responsibilities

• Gathering appropriate information from a variety of sources to input accurately onto a database
• Communicating sensitively with anyone coming into the department maintaining strict standards of confidentiality
• General administration duties including: answering phone, taking messages, dealing with enquiries, dealing with mail, photocopying, and assisting with the effective dissemination of information as appropriate. Typing and producing letters, reports, faxes and e-mails to an accepted standard of quality and accuracy as required.
• Responsible for making room bookings and maintaining room booking diary.
• Assist in scheduling of appointments and diary management as appropriate using Microsoft calendar
• Assist in the proper functioning, maintenance and fault reporting of central equipment used by the Team, e.g. photocopiers, fax machines, printers, computers etc.
• Record all data using the appropriate information system or manually where this is required including data entry, word processing, scanning of documents for e-noting and storage.
• Filing, including use of Share Point system for storing, retrieving and filing information
• Assisting colleagues in the setting up of LIVE meeting to conduct remote meetings throughout the Organisation (where appropriate). To ensure that service users and visitors to the locality Mental Health Team are dealt with in an efficient and friendly manner.

Applicants must have the right to work in the UK - sponsorship is not available. Please provide details of the visa type and expiry date in your application. Failure to provide the required information will result in your application being rejected.