Job requirements
Essential
12 listedRequirements the employer expects applicants to meet.
- Skills
Motivated, flexible, proactive, tactful, courteous and polite.
- Skills
Smart appearance in accordance with NCA Dress Code.
- Skills
Recognise equality and diversity and the importance of peoples’ rights with dignity and respect. Act in accordance with legislation, policies and procedures.
- Skills
Advanced keyboard skills and good numerical skills
- Skills
Proven organisational skills and the ability to multi-task and prioritise workload with interruptions and changing priorities
- Skills
Good command and understanding of English, punctuation and grammar and the ability to communicate in a clear and concise manner.
- Skills
Ability to travel between a variety of community locations
- Knowledge
Knowledge of a full range of administration procedures and their application to improve service efficiency and effectiveness. including Microsoft packages.
- Experience
Significant experience of providing clerical services
- Experience
Experience of using IM&T systems for data entry.
- Qualifications
Education to GCSE level/GCE ‘O’ Level
- Qualifications
Word processing - Qualified to RSA II/NVQ level 3 or equivalent qualification/demonstrable skills (60+ wpm at 95% accuracy).
Desirable
5 listedAdditional qualities the employer would prefer.
- Knowledge
Understanding of the Data Protection Act.
- Knowledge
Knowledge of Information Governance with regard to maintaining confidentiality of person identifiable information
- Knowledge
Knowledge and understanding of the National Health Service.
- Experience
Minute taking experience
- Qualifications
ECDL or equivalent qualification
Job overview
An opportunity has arisen for a Team Administrator to join our busy team which will involve the coordination and implementation of office procedures. This will require a high degree of organisational skills and excellent working knowledge of administrative systems.
The successful applicant will often be the first point of contact and a focal point for the services requiring clear communication and liaison skills. Be responsible for managing and prioritising their own workload and will be required to use their own workload and will be required to use their own initiative.
Main duties of the job
- Patient related tasks.
- Deal with telephone communications and type letters with a potentially distressing or emotional content.
- Deal with informal complaints referring them to the service lead when necessary.
- Provide non-clinical advice and information to patients/clients/relatives; exercising judgement when dealing with patient enquiries, analysing and resolving problems at source
- To liaise with staff in other services and with external contacts.
- To organise, store and archive paperwork, documents and computer- based information.
- Manage own workload and act independently within occupational guidelines, using own initiative, seeking advice where necessary from the line manager ensuring confidentiality is maintained at all times.
Detailed job description and main responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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Applying for this NHS job
This advert is for Team Administrator with Northern Care Alliance NHS Foundation Trust in Salford, England. It is listed as a Band 3 Team administrator role. The advertised salary is £25,760 - £27,476 pro rata, per annum. The contract type is Permanent. The application deadline is 02 Nov 2026.
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