Team Administrator

Job overview

We are looking to recruit a Full time Administrator to fill vacancy within Camden CICH. As part of your role you will be supporting both Therapies and Community Nursing Services to deliver high standards of care.

We are looking for a dynamic, enthusiastic and experienced administrator. The main duties of the role is to upload referrals, check and order stock, take telephone calls and forward messages and minute taking. You will also be responsible for ensuring clinical equipment is serviced, registered with our central register, along with liaising with NHS Estates regarding office concerns.

Strong organisational skills are required for the role.

Experience working within community settings desirable.

Experience working with System One and Outlook desirable.

Main duties of the job

The post holder will provide high quality, comprehensive, confidential, administrative support to the community Nursing and Therapy Teams.

The post holder will be required to demonstrate excellent organizational and IT skills and have the ability to work independently, using discretion, judgement and critical analysis where appropriate.

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

Detailed job description and main responsibilities

• To answer incoming telephone calls in a professional manner providing reassurance and empathy to service users and their carers or relatives, taking and passing on accurate messages for the team, using knowledge and initiative to identify when messages are of a more urgent nature and ensuring these are forwarded to the appropriate team member.
• To offer administrative support to the team at base.
• To undertake word processing duties such as typing letters, minute taking and general correspondence as required.

For detailed information about this post please see attached job description.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.