Team Administrator

Job overview

The Team Administrator plays a pivotal role in supporting the effective operation of the Adult Eating Disorders Service, ensuring patients progress efficiently through the care pathway from referral to discharge. The post holder will provide comprehensive administrative and pathway coordination support to a multidisciplinary team, maintaining accurate clinical records, coordinating service processes, supporting governance requirements, and ensuring timely progression of patient care.

Working within a resource-conscious environment, the Team Administrator will prioritise referral management, MDT coordination, waiting list oversight, physical health monitoring processes, and treatment pathway administration. The role is critical in maintaining patient flow, supporting service performance targets, and delivering a safe, responsive, and high-quality service.

Main duties of the job

• To provide a high quality administrative service to a multi-disciplinary team
• Within a team framework provide a high quality comprehensive support function ensuring effective standards of quality and equality to team of workers, including an effective responsive reception service to callers to office.
• To provide an effective and efficient quality word processing support service, utilising software including Microsoft packages. And to carry out audio-transcriptions.
• To support the team with all administrative tasks around team meetings including CIG meetings (diary management/minute taking/action logs)
• To be responsible for initiating, developing and maintaining client record systems ensuring all of the statutory and organisational requirements for their maintenance, safekeeping and disposal are adhered to at all times.
• To be responsible for the day to day processing of an effective and sensitive customer service when dealing with direct contact with Service Users, telephone calls and correspondence, (some patients may be emotionally vulnerable/distressed. Receiving and recording accurate and concise messages, ensuring messages are forwarded on appropriately and timely.
• To maintain information system detailing the whereabouts of department members during working day, relaying details appropriately and timely.
• To be responsible for the minuting and typing of minutes

Detailed job description and main responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.