Team Administrator- Memory Team

Job overview

Due to team expansion, we are looking to recruit a part time (22.5 hours) dedicated and experienced administrator to join our friendly team. The successful post holder will be required to work across our two York bases; Acomb Health Centre and Huntington House. The York memory service is a team providing support to people living in the York and Selby area who are experiencing concerns with their memory.

If you are an individual with experience working in a demanding office environment, who is confident in using IT systems, has experience formatting letters and managing multiple diaries. Someone who thrives in a busy setting and is keen to join a team striving to make a real difference then we are looking for you.

You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

Main duties of the job

Whilst experience in an administrative role is essential, NHS or other health care experience is not. We are looking for a colleague with a passion for helping, who believes in delivering excellent customer service, who has a keen interest in learning and working in a health care setting with a 'can do' attitude.

You will join the heart of our multi-disciplinary team, providing vital administrative support to clinical staff and managers. We’re looking for an organised, confident communicator who can prioritise a busy workload, build strong working relationships, and help support the delivery of high-quality mental health care.

Your main duties will be to promote compassionate care, booking assessment and diagnostic appointments liaising via the phone and through written correspondence. Formatting letters and maintaining accurate confidential patient records.

For more details, please read the job description. To be successful at shortlisting please evidence how you match this description providing real life examples to reinforce your experience. If you do not hold the level 3 Business Admin qualification/ relevant field you must state if you are willing to undertake this. We are unable to invite to interview those that do not hold and disclose the maths and English qualification to the required standard.

Detailed job description and main responsibilities

Our Trust is dedicated to supporting our colleagues in providing an excellent working environment and encourages everyone to share their progressive ideas. All staff have regular 1-2-1 supervisions and an annual appraisal, which provides lots of opportunity for celebration of achievements, and discussions around challenges, and your aspirations.

You will work with as part of a team of administrators to deliver comprehensive admin support. As a valuable member of the team, you will be expected to attend regular meetings to improve your knowledge and understanding of the services. You will also be required to minute meetings and keep accurate records and input accurately to the patient database. If successful, you will be supplied with a job plan and a fully supported induction.

A visit to the team would be most welcome, should you wish to ask any specific questions or request a visit please contact the Medical Secretary see below. This is a rewarding role working in a desirable team, if you feel this is the challenge for you then we very much look forward to receiving your application.

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

Additional contact details: Karen Willis, Locality Admin Manager MHSOP NYYS - 07557 495357

Karen.willis13@nhs.net

This job advert may close early if a high volume of applications have been received. If interested, please apply for this post as soon as possible.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.