Job requirements
Essential
14 listedRequirements the employer expects applicants to meet.
- Other
Driving License
- Skills
Ensure that the quality of work is of high standard with respect to installation of hardware and application software
- Skills
Ability to identify the organisation user requirements
- Skills
Ability to work under pressure
- Skills
Leadership skills and dedication for implementation of new technologies
- Qualifications
Educated to degree level within IT field or have experience in an IT operational support role
- Qualifications
Experience of using relevant NHS systems
- Knowledge and Experience
Clear focus on IT support services, the ability to identify and meet the organisations expectations
- Knowledge and Experience
Desktop and Remote management support technologies
- Knowledge and Experience
Effectively anticipate changing situations on a continuous basis
- Knowledge and Experience
Ability to produce clear and comprehensive reports
- Knowledge and Experience
Strong Communication and presentation skills
- Knowledge and Experience
Able to manage own work load and delegate to others
- Knowledge and Experience
Able to act independently, referring any major issues as necessary
Desirable
9 listedAdditional qualities the employer would prefer.
- Skills
Very organised and methodical in approach, pays attention to detail
- Qualifications
Working towards relevant professional qualification i.e. Microsoft Certified Systems Engineer, Comptia A+ Certification
- Knowledge and Experience
Considerable experience of working in an Operational technical support environment
- Knowledge and Experience
Experience of working within projects that are part of the NHS National IM&T Strategy
- Knowledge and Experience
Motivated by new technologies and innovative in their deployment
- Knowledge and Experience
Assess, control and resolve problems using the latest remote management technologies and tools
- Knowledge and Experience
Provide the highest possible quality of service to users
- Knowledge and Experience
Provide first line support for all operational administration clinical services as agreed under the service levels
- Knowledge and Experience
Knowledge of NHS National IM&T Strategy
Job overview
To provide 1st and 2nd line technical support for IT services to all NHS staff within any site of the Acute Trust. This role is primarily to support Macclesfield District General Hospital, Congleton War Memorial Hospital, Knutsford and District Community Hospital and associated satellite sites. including Primary Care, ICB, General Practices and Community Clinic sites, during the hours of 8:00am and 8:00pm to the agreed working attendance.
The JD & PS are currently under AfC review and are subject to change
Main duties of the job
Post holder will be required to participate in an out of hours on call arrangement, providing 1st and 2nd line support, both remotely and on site, to all partner and customer organisations that are supported by MMDA on a rota basis to cover 24x7x365 To provide 1st and 2nd line technical support for IT services to all NHS staff within any site of the Acute Trust, Primary Care, ICB, General Practices and Community Clinics, during the hours of 8:00am and 8:00pm to the agreed working attendance.
Detailed job description and main responsibilities
Please find attached detailed job description and person specification for main responsibilities.
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Applying for this NHS job
This advert is for Taskforce Engineer with Mersey and West Lancashire Teaching Hospitals NHS Trust in St Helens, England. It is listed as a Band 5 Engineer role. The advertised salary is £32,073 - £39,043 per annum. The contract type is Permanent. The application deadline is 25 Oct 2026.
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