SWLA Business Support Assistant

Job overview

This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn

Hours: 37.5

Base: Staffordshire - base to be confirmed / hybrid working

The Social Work Learning Academy are looking for a Business Support Assistant to join their team. You will play a key role in supporting the continued growth and development of the Academy, helping to ensure the smooth running of administrative and operational functions.

Key Responsibilities

• Provide a full range of administrative and office support
• Accurately Input, maintain and cleanse data
• Maintain records and support IT systems
• Manage a central mailbox and respond to enquiries
• Support the organisation and coordination of meetings
• Provide administrative support to social work teams
• Support performance reporting and data requirements

· Work flexibly, managing multiple tasks in a fast-paced environment with strong attention to detail

Main duties of the job

We are looking for someone with strong literacy and numeracy skills, who demonstrates excellent communication and interpersonal abilities. The successful candidate will have good IT skills, including experience with Microsoft Outlook, Word, and Excel, along with accurate and efficient data entry capabilities. They will be able to manage their workload effectively, prioritising tasks and working to deadlines, and will be a team player with a strong commitment to maintaining high standards.

Detailed job description and main responsibilities

The Social Work Learning Academy is hosted by Midlands Partnership University NHS Foundation Trust (MPFT) and delivered in partnership with Staffordshire County Council. We are central to supporting Adult Social Care, Safeguarding, and Core Support & Improvement services across North and South Staffordshire. Our work focuses on workforce development, learning, and maintaining high standards of professional practice across both the Trust and Local Authority.

What We Offer

At MPFT, we are committed to supporting your wellbeing and career development. You will benefit from:

• A comprehensive induction and ongoing support
• Automatic enrolment into SWLA membership, supporting progression and career aspirations
• A flexible, forward-thinking working environment with opportunities for hybrid working
• A strong culture of leadership, support, and continuous improvement

Our Values

The post holder will be expected to uphold the Trust’s values:

• We put quality first
• We focus on people
• We take responsibility