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Job requirements
Essential
16 listedRequirements the employer expects applicants to meet.
- Other
Able to fulfil Occupational Health requirements for the post.
- Behaviours
Highly motivated and enthusiastic
- Behaviours
Ability to work independently and as part of a team.
- Behaviours
The ability to assess, prioritise and plan workload effectively.
- Behaviours
Capable of lateral thinking
- Experience
Excellent command of English in writing, reading and spoken
- Experience
Excellent interpersonal skills; verbal communication skills & listening skills.
- Experience
Ability to communicate face to face or via TEAMS/telephone.
- Experience
Ability to communicate with a wide range of people in an empathetic way.
- Qualifications
Knowledge of health and wellbeing issues and services specific to cancer, acquired through training and experience.
- Qualifications
Fully conversant with Windows computer software including Word, Access, Excel, and Power point.
- Qualifications
Experience of managing social media and internal information screens.
- Special knowledge
Understanding of local and national cancer information & support strategy.
- Special knowledge
Knowledge of complementary & supportive therapies.
- Special knowledge
Knowledge of patient information production
- Special knowledge
Recruitment & management of volunteers
Desirable
9 listedAdditional qualities the employer would prefer.
- Behaviours
Multi-lingual or BSL would be a bonus.
- Experience
Experience of managing volunteers.
- Experience
Experience of working in health, social care, or voluntary services sector.
- Qualifications
Implementation of support service within NHS/Third Sector organisation.
- Qualifications
Experience of setting up and maintaining databases.
- Special knowledge
An understanding of the importance of providing clear accessible information for people with a life changing disease.
- Special knowledge
Knowledge of cancer & cancer treatments.
- Special knowledge
Knowledge of undertaking and reporting patient surveys.
- Special knowledge
Experience of facilitating/leading group sessions (preferably patient focused)
Job summary
Were really excited to offer this opportunity to join our small, friendly team and help shape the future of support for people affected by cancer. You'll help us bring a brand-new service to life for patients, their families and friends, while also developing support that works for our clinical colleagues and their teams. We've spent the past year listening carefully to what people need. Now were ready to turn those ideas into action and we'd love you to be part of it.
Main duties of the job
You'll have a real opportunity to build on the support we already offer, bring your own ideas and help make this new approach a success. We're looking for someone who is organised, approachable and genuinely enjoys helping people. You'll be a confident communicator who can use your initiative, work independently and keep a clear head when things get busy. You'll also need administrative experience, strong IT skills and a good eye for detail. Above all, you'll be a kind and compassionate listener who can help patients and carers find the information and support that is right for them. If this sounds like the role for you, please take a look at the Job Description and addendum to find out more about what you'll be doing. We'd be delighted to welcome you for a visit before interview. Its a great chance to meet the team & see what we do.
About us
The Leeds Teaching Hospitals NHS Trust is committed to delivering the highest quality and safest treatment and care to every patient, every time. Our vision is to provide the highest quality specialist and integrated care. We will do this through delivery of our multi-year goals and strategic priorities, which you can read about on this page. Central to it all is The Leeds Way our values and behaviours that are at the heart of everything we do.
Details
- Date posted: 21 September 2026
- Pay scheme: Agenda for change
- Band: Band 4
- Salary: £28,760 to £31,157 a year
- Contract: Permanent
- Working pattern: Full-time
- Reference number: 001907
- Job locations: St James’s University Hospital, Leeds, West Yorkshire, LS9 7TF, United Kingdom
Job responsibilities
For questions about this job, contact:
Name Judy Turley
Position Business Manager
Email judyturley@nhs.net
Phone number 0113 2068506
Shortlisting Date: 7th October 2026
Interview Date: 21st September 2026
About Leeds Teaching Hospital NHS Trust
Our Trust values
The Leeds Way is working together to support each other and deliver the best possible care to patients.
We are….
Responsible Open and Honest One Team Kind
Our Trust priorities
Our purpose: Excellent, safe and sustainable care for every patient every time
Our priorities:
People Improvement and Innovation Partnerships Outcomes
To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.
We reserve the right to close this advert early if we receive a high number of suitable applications.
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Applying for this NHS job
This advert is for Supportive Care Officer with Leeds Teaching Hospitals NHS Trust in Leeds, England. It is listed as a Band 4 Officer (discipline unspecified) role. The advertised salary is £28760.00 to £31157.00. The contract type is Permanent. The application deadline is 05 Oct 2026.
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