Support Worker

Job summary

Support Worker

Cygnet Nield House, Crewe, Cheshire

Location: Cygnet Nield House, Barrows Green, Bradfield Road, Crewe, Cheshire, CW1 4QW

Salary: £13.15 to £13.70 per hour

Hours: 42 hours per week across a mixed shift pattern (12 hour day and night shifts)

Ideal for: Candidates with care experience or transferable skills from people-focused roles.

Main duties of the job

Excited to grow your career?

Are you looking for a rewarding Support Worker job in Crewe where you can use your experience, people skills and compassion to make a real difference?

At Cygnet, our people make all the difference. We value talented, committed colleagues and, wherever possible, support our teams to grow professionally and develop their careers.

We are looking for confident,compassionateand resilient Support Workers with a passion for delivering outstanding care to join our team at Cygnet Nield House in Crewe.

You'llbe working42 hoursper week across a mixed 12-hour shift pattern, helping to make a positive difference to the lives of the women in our care.

Whether you have experience in care, mental health, healthcare, support work or residential services, or you bring transferable skills from roles such as customer service, hospitality, retail, education, security, community work or family caring responsibilities, this could be the next step in your career.

About us

About Cygnet Nield House

Cygnet Nield House is a specialist mental health hospital for women in Crewe, Cheshire.

The service supports women aged 18 and over and is split into two distinct wards, each offering specialist mental health care.

Clarion Ward

Clarion Ward is a 14-bed complex personality disorder service for women with a dual diagnosis of personality disorder, with or without co-morbid disorderedeating.

Compton Ward

Compton Ward is a 15-bed acute service for women. The ward provides a safe andstabilisingenvironment for women experiencing an acute episode of mental illness who require an emergency admission.

At Nield House,youllbe part of a supportive, multidisciplinary team helping women feel safe,respectedand empowered as they work towards recovery,independenceand improved wellbeing.

Details

• Date posted: 28 August 2026
• Pay scheme: Other
• Salary: £13.15 to £13.70 an hour
• Contract: Permanent
• Working pattern: Full-time
• Reference number: VP117E54AD
• Job locations: Crewe, CW1 4QW, United Kingdom

Job responsibilities

Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

Location: Cygnet Nield House, Barrows Green, Bradfield Road, Crewe, Cheshire, CW1 4QWSalary: £13.15 to £13.70 per hourHours: 42 hours per week across a mixed shift pattern (12 hour day and night shifts)Ideal for: Candidates with care experience or transferable skills from people-focused roles.

Youllbe working42 hoursper week across a mixed 12-hour shift pattern, helping to make a positive difference to the lives of the women in our care.

Cygnet Nield House is a specialist mental health hospital for women in Crewe, Cheshire. The service supports women aged 18 and over and is split into two distinct wards, each offering specialist mental health care.

A role whe re your experience matters

This role is ideal for someone who already has some experience supporting people, or who has developed strong transferable skills in another people-focused environment.

You may have worked as a:

• Support Worker
• Healthcare Assistant
• Mental Health Support Worker
• Care Assistant
• Residential Support Worker
• Recovery Worker
• Teaching Assistant
• Youth Worker
• Customer Service Advisor
• Hospitality or retail colleague
• Security Officer
• Community volunteer
• Family carer

If you are calm under pressure, a goodcommunicatorand passionate about helping people, we can support you to build a meaningful career in health and social care.

Your Day-to-Day

As a Support Worker at Cygnet Nield House,youllprovide practical,emoti onaland therapeutic support to women with mental health needs.

Your responsibilities will include:

• Offering enhanced care using a flexible, person-centredapproach
• Providing guidance and encouragement through physical and emotional support
• Building positive,professionaland trusting relationships with service users
• Learning abouteach individualsspecific needs and supporting them in the mostappropriate way
• Assistingwith medical and welfare needs
• Reporting medical and welfare concerns asrequired
• Supporting safeguarding practices andmaintainingprofessional boundaries
• Helping tomaintaina safe,cleanand therapeutic environment
• Encouraging independence,confidenceand positive daily routines
• Working closely with nurses,cliniciansand wider colleagues to deliver outstanding care

You Are...

We are looking for people who are genuinely driven to make a difference.

• Caring, confident and compassionate
• Experienced in care or able to bring strong transferable skills
• A clear communicator and good team player
• Sensitive,intuitiveand respectful
• Calm, patient and resilient
• Passionate about empowering women and supporting independence
• Able to work positively in a mental health hospital environment
• Motivated to learn,developand grow your career with Cygnet

You do not need to have worked in a mental health hospital before, but some experience of supporting people, working with challenging situations or helping others through difficult moments would be beneficial.

Why Cygnet?

At Cygnet, we support our people to grow their careers, gain newskillsand keep stepping up.

• Salary of £13.15 to £13.70 per hour
• Full-time hours,42 hours per week
• Mixed 12-hour shift pattern
• Flexible working with opportunity for overtime
• Regular coaching and appraisal
• Expert supervision and peer support
• Employee discount savings
• Cycle to Work scheme
• Recruitment referral scheme
• Wellbeingcentrewith exercises, recipes, financialadviceand mental health support
• The opportunity to build a rewarding career in mental health care
• A supportive team environment where your work makes a real difference

Frequently Asked Questions

Where is Cygnet Nield House located?

Cygnet Nield House islocatedat Barrows Green, Bradfield Road, Crewe, Cheshire, CW1 4QW.

What type of service is Cygnet Nield House?

Cygnet Nield House is a specialist mental health hospital for women, offering acute mental health support and complex personality disorder services.

Do I needprevious care experience?

Some experience in care, healthcare, supportworkor mental health would be helpful, but we are also interested in candidates with transferable skills from people-focused roles.

What transferable skills are useful for this Support Worker role?

Useful transferable skills include communication, empathy, resilience, teamwork, patience, problem-solving,remainingcalm underpressureand supporting people through challenging situations.

What hours will I work?

Youllwork42 hoursper week across a mixed shift pattern of 12-hour shifts.

How much does the role pay?

The salary is £13.15 to £13.70 per hour.

Is this a good role for someone local to Crewe?

Yes. This isa great opportunityfor candidates looking for Support Worker jobs in Crewe, mental health jobs in Cheshire, or a full-time care role in the local area.

Ready to grow your career?

If you care about making a difference, we want to talk to you.

Join Cygnet Nield House in Crewe as a Support Worker and help women with mental health needs feel safe,supportedand empowered.

Apply nowand start making a difference with Cygnet.

Pleasenote:successful candidates willbe requiredto undergo an enhanced DBS check.

Improving lives together.

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What next?

If you care about making a difference we want to talk to you.

Click the button to apply