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Job summary
Mental Health Recovery Support Worker
Hampshire and Isle of Wight NHS Foundation Trust (HIOW)
An exciting opportunity has arisen for 2 x Full time committed and compassionate Recovery Support Workers to join our Mental Health Recovery Service.
The post holders will work collaboratively with service users, carers, and the wider multidisciplinary team to support individuals in their recovery journey. The role involves delivering person centred, recovery focused support, promoting independence, wellbeing, and social inclusion.
You will be expected to build and maintain therapeutic relationships, provide practical and emotional support, and assist service users to identify and work towards their personal goals. The successful candidate will demonstrate excellent communication skills, professionalism, and a clear commitment to recovery oriented practice.
About the Recovery Service
The Recovery Service is comprised of a multi-disciplinary team of professionals working together to provide specialist community rehabilitation & recovery focused work to adults living with complex mental illnesses. We work collaboratively with the person, their families and carers to promote recovery using evidence-based interventions and approaches. These then enable the person to identify their own goals and work out the steps needed to achieve these. We positively embrace co-production.
Main duties of the job
*To focus on the direct needs of service users, working across boundaries of care, organisations and role co-ordinated through the Care programme Approach.
*To support service users to identify their needs and to assist mental health practitioners to assess, plan, implement and evaluate individual care plans.
*To have the individual service users' needs at the fore at all times and use agreed values and skills to underpin their day-to-day work.
*To assist the mental health practitioners in administering agreed standards of care to all service users.
*Support service users with their social needs, encouraging them to access relevant agencies according to their needs.
*To be responsible for building a rapport with service users which may entail working with them in a setting other than that of the service user's home i.e.: visiting community resources.
*Answer the telephone and take messages, maintaining confidentiality and referring relevant calls to qualified staff.
*To help identify early signs of relapse by monitoring the service user's progress, level of functioning and mental state and alert the appropriate staff involved in the service users care.
*Attend outpatient appointments and clinical reviews with selected service users as required.
*Encourage and assist service users in leisure, social, recreational and rehabilitation activities.
*To support service users to engage effectively with the agreed care plan and access appropriate services provided on a regular basis.
Job responsibilities
Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.
Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.
We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.
Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence