Support Worker Astbury - Full Time Hours

Job overview

Support Worker Middlesbrough, Cleveland

Our Astbury service is a residential care home and assists clients 24 hours a day, 7 days a week. We require enthusiastic and caring individuals. We have a variety of shifts including days, nights, and sleep overs.

As a Support Worker, you will provide high quality care and support to our clients to enable them to live their best life. You will be passionate in making a difference to our client’s lives, helping them to fulfil their aspirations and ambitions. This homely service is set in Middlesbrough (TS8) close to public transport routes.

St Anne’s Community Services has become one of the largest and most respected charities in the North of England. Bringing creativity and a can-do approach, all our employees embody our values being Person-Centred, Respectful, Open, Understanding and Dedicated (PROUD). We support nearly 2,000 vulnerable adults in specialist residential, supported living and outreach services, enabling them through exceptional care and support to live their best possible life.

Main duties of the job

• Person Centred - Prepare person-centred support plans with clients which reflect their views and aspirations and respect their beliefs and opinions, reviewing and amending them as necessary and considering the client’s changing needs and wishes.
• Respectful - Support clients to fulfil their aspirations, supporting them to live as independently as possible, in accordance with their skills and abilities. This may include accompanying them on social visits and events, supporting them with their interests and hobbies, promoting choice, arranging activities and outings, and developing their skills and knowledge.
• Open - Communicate in an open and transparent way with clients and other team members, acting with integrity and doing what you say that you will do.
• Understanding - Where required you will provide personal care to clients in a way that respects their choices and dignity. This can include assistance with washing and toileting.
• Dedicated - Keep appropriate, accurate records, including daily notes, with full involvement of the client.

Detailed job description and main responsibilities

As a Support Worker, you will provide high quality care and support to our clients to enable them to live their best life. You will be passionate in making a difference to our client’s lives, helping them to fulfil their aspirations and ambitions.

Bringing creativity and a can-do approach, you will personify our values of being Person-Centred, Respectful, Open, Understanding and Dedicated (PROUD).

• Ensure that all support and care are provided in a way that protects clients from abuse and exploitation, maintains their dignity, and supports positive risk-taking.
• Each one of our clients is different and has different needs and no two days will ever be the same.
• Support quality inspection processes, cooperating with on-site inspectors in relation to information requests.
• Work always in accordance with Health and Safety requirements, such as Manual Handling, Food Hygiene, Fire Safety, infection control, and Risk Assessment procedures.
• Carry out a range of household duties in accordance with the needs of the client including cooking, cleaning, laundry, and other domestic duties as required.
• Willing to provide an appropriate level of care and support to clients, in accordance with their care plan including personal care.
• Understanding of the importance of maintaining accurate written and numerical records
• Ability to undertake a wide range of personal care and domestic duties (specific to each service)
• Able to carry out the physical requirements of the role including but not limited to climbing stairs/using hoists/pushing wheelchairs/moving people/night work. *Adjustments will be considered in line with the Equality Act where these criteria cannot be met due to a disability
• Understand or willing to learn how to use computer packages (such as Word, Outlook and the Internet) and to undertake relevant training and qualification in care if required.
• Able to work cooperatively as a team member.
• Able to liaise and communicate effectively with carers, families, inspectors and other external stakeholders.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.