Support Time & Recovery Worker

Job overview

Liaison & Diversion Support Time Recovery Worker

We’re looking for an enthusiastic and motivated individual with healthcare or criminal justice experience to join our Liaison and Diversion team. You will have a keen interest in Liaison and Diversion and a passion about supporting our service users as they make their way through police custody, court and prison.

We are a dynamic, people-centred team who are looking for some who is passionate about health outcomes for those making their way through the criminal justice system.

With a reputation for excellence, our service is committed to improving the health of our clients, identifying care pathways, and reducing reoffending.

Recognised with a number of awards, including a Thames Valley/Hampshire Constabulary Police Commendation, Berkshire Healthcare ‘Team of the Year’ and runner-up for the Howard League for Penal Reform ‘Liaison and Diversion Service of the Year’.

We value our employees and put people first. We achieved an ‘Outstanding’ rating overall in our latest CQC inspection, which found that: ‘Managers across Berkshire Healthcare promoted a positive culture that supported and valued staff, creating a sense of common purpose based on shared values.’

Main duties of the job

• Hold a caseload of service users for up to 12 weeks (for Liaison & Diversion cases) and up to 6 months (for Reconnect cases) to support them to access a wide range of agencies and services that can provide help and advice.

• To provide the police, court and prison with written and verbal information pertaining to the individual in a timely fashion to inform disposal.

• To work closely and build links with all referring agencies within the courts, custody probation and prison acting as a single point of contact for health
• To be able to autonomously plan and organise own workload efficiently and manage a well-structured appointment diary for engagements.

Working pattern + Service operating hours

Our service operates in police custody from 7am-8pm, 7 days a week currently using long days to fulfil this. Our service operates in court from 9am-5pm, 5 days a week. Our service operates across the Hampshire area so travel across our sites will be expected, some of these sites are not accessible via public transport. Any request for specific working pattens can be considered in line with our flexible working policy.

This role operates across 9am to 5pm from Monday to Friday.

Work base:  You will work from within magistrate courts/prison/community within either Southampton or Basingstoke and across Hampshire when required.

Detailed job description and main responsibilities

Please see attached job description for more information about this role and working at Berkshire Healthcare NHS Foundation Trust.

Liaison and Diversion (L&D) services identify people who have vulnerabilities when they first come into contact with the criminal justice system as suspects, defendants or offenders.

L&D services aim to improve overall health outcomes for people and to support people in the reduction of re-offending through assessing, proactive onward referrals and informing decision makers. It also aims to identify vulnerabilities in people earlier on which reduces the likelihood that people will reach a crisis-point and helps to ensure the right support can be put in place from the start.

The successful applicant will work in the courts, prison and the community; working with people within the criminal justice system where vulnerabilities are suspected and further assessment is indicated to inform disposal of the case and to identify care pathways for appropriate onward referral/support.

The “must haves” for this role:

• Significant experience of employment within the voluntary or health and social care sector

• NVQ level 2 in Health & Social Care or equivalent and relevant training to diploma level equivalent /or practical experience of working in health or social care setting at a Band 2 equivalent.

• Experience of supporting people with identified vulnerabilities.

• Experience in managing own workload with minimal supervision.

• Driving licence holder with access to your own vehicle who is prepared to travel to multiple sites across Hampshire as required.

If you recognise yourself in these requirements, we recommend that you apply today!

We are happy to answer any questions that you may have. Please don’t hesitate to call: Clinical and Operational Lead Jess Hillman on 0300 123 5066) or Jessica.Hillman@berkshire.nhs.uk who’ll be delighted to help. You can find out more about the service on our website.

We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.