Statutory & Mandatory Training Co-ordinator


Location
Salary
£28,392 - £31,157 Gross per annum (pro rata)
Profession
Coordinator (discipline unspecified)
Grade
Band 4
Deadline
15 Nov 2026
Contract Type
6 months (Fixed Term)
Posted Date
30 Oct 2026
Medical Protection — the side of locally employed doctors from £83

Job requirements

Essential

19 listed

Requirements the employer expects applicants to meet.

  • Other

    Able to work flexibly across Trust sites or agile working arrangements where required.

  • Other

    Able to work proactively, on own initiative and with minimal day-to-day supervision.

  • Other

    Able to work to strict deadlines and prioritise workload.

  • Skills

    Ability to use Learning Management Systems to maintain data quality, manage training records, generate routine reports and support users.

  • Skills

    Ability to organise and co-ordinate training programme activity, manage competing deadlines and provide accurate information for compliance and governance reporting.

  • Skills

    Ability to analyse, validate and present straightforward data clearly.

  • Skills

    Competent to intermediate user of Microsoft 365 applications, including Outlook, Word, Excel, Teams and SharePoint.

  • Skills

    Excellent problem-solving skills and ability to work innovatively within agreed procedures.

  • Knowledge

    Understanding of the purpose and operation of Learning Management Systems and their role in supporting training administration, learner records, compliance monitoring and reporting.

  • Knowledge

    Understanding of the importance of statutory and mandatory training compliance in supporting safe and effective services, workforce assurance, governance reporting and regulatory requirements.

  • Knowledge

    Understanding of electronic records management, data quality, confidentiality, information governance and data protection requirements.

  • Knowledge

    Working knowledge of Microsoft 365 applications and their use in administrative, communication and reporting functions.

  • Experience

    Experience using Learning Management Systems or other digital learning platforms to administer training, maintain learner records, monitor compliance and produce routine reports.

  • Experience

    Experience co-ordinating training programmes, course schedules or learning activities, including maintaining accurate records and supporting reporting requirements.

  • Experience

    Experience producing routine reports and management information from digital systems.

  • Experience

    Experience maintaining databases, electronic records and audit trails.

  • Experience

    Experience in an administrative or co-ordinator role.

  • Experience

    Experience handling enquiries from a range of stakeholders and providing clear customer service.

  • Qualifications

    NVQ Level 3 Business Administration or equivalent experience.

Desirable

13 listed

Additional qualities the employer would prefer.

  • Other

    Ability to support colleagues with people and learning self-service guidance.

  • Skills

    Intermediate to advanced Excel, data analysis or reporting skills.

  • Skills

    Ability to troubleshoot user issues within ESR OLM or related workforce learning systems.

  • Skills

    Ability to support process improvement, user guidance and digital self-service development.

  • Knowledge

    Knowledge of ESR Oracle Learning Management (OLM) and its use in managing training records, compliance monitoring and reporting.

  • Knowledge

    Knowledge of NHS statutory and mandatory training requirements, the Core Skills Training Framework (CSTF), National Mandatory Skills Framework or equivalent national training standards.

  • Knowledge

    Understanding of NHS workforce systems, compliance reporting, governance reporting and regulatory assurance requirements.

  • Experience

    Experience administering ESR Oracle Learning Management (OLM) or equivalent NHS workforce and learning systems.

  • Experience

    Experience supporting statutory and mandatory training administration within an NHS setting.

  • Experience

    Experience using ESR reporting tools, compliance reports and learner record administration.

  • Experience

    Experience supporting digital process improvements within workforce education or training services.

  • Qualifications

    Project support, quality improvement or customer service qualification.

  • Qualifications

    IT and data analysis qualification.

Job overview

The Statutory and Mandatory Training Team at Norfolk and Suffolk NHS Foundation Trust is seeking an experienced and knowledgeable Statutory & Mandatory Training Co-ordinator to support a significant period of change and development within the Trust's statutory and mandatory training provision.

Whilst this role includes the coordination and administration of statutory and mandatory training activity, we are specifically looking for an individual who already possesses substantial experience of NHS statutory and mandatory training, ESR and Oracle Learning Management (OLM) administration. The successful candidate will be expected to use this specialist knowledge from day one, supporting the maintenance of training compliance, administration of learning records, implementation of national learning requirements and the ongoing development of ESR and learning management processes.

Working closely with the Statutory & Mandatory Training Lead, the post holder will play a key role in supporting the Trust's transition to the forthcoming National Mandatory Skills Framework, managing complex learning administration processes, supporting compliance reporting and providing expert guidance to staff and managers on statutory and mandatory training requirements.

This is an excellent opportunity for an individual with existing NHS workforce learning, ESR OLM

Main duties of the job

Provide specialist administrative support for the Trust's statutory and mandatory training function, ensuring training records, compliance data and learning assignments are accurately maintained within ESR and Oracle Learning Management (OLM).

Lead on the administration and maintenance of statutory and mandatory learning profiles, competencies, learning assignments, events and attendance records, supporting the implementation of national and local training requirements.

Support the Trust's implementation of the forthcoming National Mandatory Skills Framework, including reviewing, updating and validating ESR learning profiles, compliance reports and associated training records.

Produce and analyse statutory and mandatory training compliance reports, identify data quality issues, investigate discrepancies and support services to improve compliance performance.

Act as a subject matter resource for ESR OLM, statutory and mandatory training administration and learning record management, providing guidance and support to managers, staff and colleagues.

Support the ongoing development of ESR OLM processes by working with colleagues to review current practices, simplify administrative procedures, share specialist knowledge, and implement improvements that enhance service efficiency and improve the end-user experience for staff and managers across the Trust.

Detailed job description and main responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

Please note that this role does not meet the UKVI eligibility requirements for a skilled worker visa. The Trust will not be able to issue a Certificate of Sponsorship, so any successfully appointed candidate will need to maintain their own independent right to work for the duration of their role. If you require sponsorship and apply for this role, regrettably, your application will be withdrawn.

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Applying for this NHS job

This advert is for Statutory & Mandatory Training Co-ordinator with Norfolk and Suffolk NHS Foundation Trust in Norwich, England. It is listed as a Band 4 Coordinator (discipline unspecified) role. The advertised salary is £28,392 - £31,157 Gross per annum (pro rata). The contract type is 6 months (Fixed Term). The application deadline is 15 Nov 2026.

Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (30 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.

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