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Job requirements
Essential
8 listedRequirements the employer expects applicants to meet.
- Knowledge and Skills
DIY/Handyperson Skills to undertake routine office repairs and maintenance.
- Knowledge and Skills
Basic mechanical skills to perform routine vehicle maintenance and repairs to fleet vehicles eg changing of light bulbs etc to ensure vehicles remain roadworthy and fit for purpose
- Knowledge and Skills
Use of MS Office package including Word, Powerpoint, Excel, Email and Internet.
- Knowledge and Skills
Knowledge and understanding of Health and Safety requirements including fire safety testing procedures.
- Knowledge and Skills
Understanding of vehicle/tanker spillage and compliance • Relevant recent experience of providing an effective operative support service role. • Understanding of Caldicott principles and Data Protection Act as relevant to post requirements for the safe delivery of fuel on Trust sites.
- Education and Qualifications
5 GCSE passes at minimum grade ‘C’ including English Language and Mathematics or NVQ Level 2 (equivalents will be considered)
- Education and Qualifications
C1 and D1 requirement on driving license
- Education and Qualifications
Evidence of continued professional development
Desirable
5 listedAdditional qualities the employer would prefer.
- Knowledge and Skills
Understanding of Caldicott principles and Data Protection Act as relevant to post
- Knowledge and Skills
Relevant recent experience of providing an effective operative support service role.
- Education and Qualifications
Health and safety
- Education and Qualifications
COSHH
- Education and Qualifications
Ladder safety and inspection
Job overview
The Station Support Officer (SSO) supports the day to day operational leadership team to ensure our stations and operational crews have the kit and equipment required to undertake their roles.
The SSO works closely with the management team and the stores team to keep our stations operational.
The role operates from Monday to Friday.
This role involves various travel to stations across the Central Division.
Main duties of the job
- To provide assistance to the Heads of Operations, Locality Managers, Duty Officer, Clinical Team leaders and staff to coordinate and assist in the delivery of the Emergency Care service.
- To assist in providing a basic building and vehicle maintenance and driving service to support the needs of Emergency Care activities and to support managers in ensuring a safe and functional working environment.
- To assist in maintaining designated buildings to ensure that health & safety issues are closed out or reported to the relevant Operations Manager to ensure a safe and functional environment.
- To be responsible for ordering, stock control and management of divisional station stores, against dedicated cluster areas, including medical consumable ensuring minimum and maximum storage levels are maintained at all times.
- Responsible for the ordering of drugs bags, ensuring they are delivered and recorded in the drugs bag logbook and monitored across cluster stations to ensure minimum levels are maintained at all times.
- Identifies incorrectly tagged drugs bags and removes them from use and arranges with CTL for them to be retagged and placed back into circulation. Briefs/trains new employees at stations, specifically LM’s, CTL’s, Paramedics, CCA’s on procedure to be followed to log drugs bags out and back into station stock, escalating any concerns to local LM and/or CTL’s, where applicable.
- Responsible for Health & Safety inspections within allocated divisional stations.
Detailed job description and main responsibilities
Please see the attached job description for full details of the responsibilities and attributes of the role.
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Applying for this NHS job
This advert is for Station Support Operative with North East Ambulance Service NHS Foundation Trust in Newcastle upon Tyne, England. It is listed as a Band 3 Operative role. The advertised salary is £25,760 - £27,476 per annum. The contract type is Permanent. The application deadline is 28 Oct 2026.
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