Job requirements
Essential
4 listedRequirements the employer expects applicants to meet.
- Skills
Good Communication Skills
- Skills
Good Listening Skills
- Experience
Customer Service Skills
- Experience
Complaints Resolution
Desirable
4 listedAdditional qualities the employer would prefer.
- Skills
Experience with Optima - Excel - Microsoft
- Experience
NHS Experience
- Experience
Temporary Staffing Experience
- Qualifications
GCSE'S or any similar achievements
Job overview
Interesting and varied post with an engaging team of individuals where each day is different in Temporary Staffing team.
If you are experienced in complaint resolution, speaking to internal departments to manage staffing requirements, able to listen and communicate effectively, you will enjoy this challenge.
Duties will include:
- Onboarding Temporary Staff to MCHT
- Agency and Bank Booking
- Assist with Audits/Complaints Monitoring
- Data Collection
- Team Working
Main duties of the job
- Office/Hybrid Working
- Excellent Communication Skills
- Customer Service Experience
- MS Suite - Particularly Outlook/TEAMS/Excel
- Temporary Staffing
- Working within a Team
- Organisational/Time Management Skills
- Produce Reports
Detailed job description and main responsibilities
Working as part of the busy Staffing Bank team.
Managing Bank shift fulfilment for Depts/Divisions for all Staff Groups excluding Medics.
Responding to calls/emails with work related queries from Bank staff. Managing complaints received from Depts/Divisions relating to Bank staff issues .
Responding to external candidates looking to join the Staffing Bank. Discussing potential Temporary bookings with Managers, providing advice and support re systems use. Using Outlook, TEAMS, Allocate Optima,
- Day to Day work operations to support Trust with Temporary Staffing Requirements
- Support Clinical Colleagues with Staffing Requirements
- Data Analysis
- Producing Reports
- MS Excel Experience - Essential
- Customer Service Experience
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Applying for this NHS job
This advert is for Staffing Bank Co-ordinator with Mid Cheshire Hospitals NHS Foundation Trust in Crewe, England. It is listed as a Band 3 Coordinator (discipline unspecified) role. The advertised salary is £24,937 - £26,598 starting salary £24,937.00. The contract type is 12 months (Fixed Term or Secondment). The application deadline is 02 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (25 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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