Staff Engagement and Events Officer

Job overview

The Staff Engagement and Events Officer plays a crucial role in engaging our workforce. The postholder will provide experience of working with staff across clinical and non-clinical areas to drive the Trust's key engagement and culture change programmes and help deliver on the organisation’s Strategic Ambition of Building a Culture of Trust Together.

Working alongside other departments including clinical teams, people and organisational development, communications, staff support, staff networks and external stakeholders including Maudsley Charity, they will manage and deliver staff engagement and staff recognition projects across the organisation to support the Trust in the delivery of making South London and Maudsley NHS Foundation Trust a great place to work and improving the organisations overall staff engagement metrics.

The job description and person specification outline the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

Main duties of the job

Staff Engagement – general duties

Change Makers - small grant scheme management

Staff Recognition & Communications

Managerial Responsibilities

Finance

Training and Development

Detailed job description and main responsibilities

Staff Engagement – general duties

• To ensure all engagement activity is in line with the Trust's strategy, values and behaviours.

• To be responsible for ensuring effective engagement advice and support is given to team leaders, senior managers, and colleagues across the Trust to help deliver the organisation’s key strategic objectives.

• Nurture key relationships and maintain networks internally to support programme goals, working and engaging constructively with internal stakeholders on a range on issues.

• To support in organising events that fall under the culture change programmes, including the annual Long Service Awards, Conferences, Staff Awards, Celebrations and Mental Health Promotional Events for example.

• To participate in the staff survey working group (or equivalent) supporting the delivery of staff engagement activities prioritised through the staff survey action plan.

• To support the organisation through effective information sharing across all available Trust communication channels, working alongside key partners and stakeholders.

• To regularly report on staff engagement activities and outcomes through the Trust’s governance structures.

• To support the effective collation and action planning based on feedback from colleagues across the Trust and to manage the Virtual Suggestion Box.

• Physical effort required to move materials from one location to the next to support events, promotional days for example. The postholder will be required to work from frontline settings including inpatient and community sites.

• To write, edit, and produce reports and plans for a range of channels and audiences within the organisation, including items for regular staff bulletins and newsletters.

• To undertake audits, surveys and utilise other feedback techniques to evaluate the staff engagement function.

• To undertake regular visits to frontline teams and services to support staff engagement activities.

• To provide support to the development of key staff engagement programmes, including development and delivery of plans and reports.

• To facilitate meetings or workshops that include staff from all levels of the organisation, external stakeholders, service users and their families and carers. This will include managing meetings where staff or stakeholders are resistive to change and need to be motivated through a range of mechanisms.

• To carry out debriefs following events and activities and ensure any lessons learned are incorporated into future project planning if necessary.

• Work closely with project sponsors to ensure they give and receive the support required to enable effective project delivery. This will include the ability for tactful conversations to ensure that project requirements are balanced with those at an executive level.

• To work at pace meeting multiple demands, ensuring work is scheduled in and delivered on time.

Change Makers

• To work alongside the Maudsley Charity to ensure the successful delivery of Change Makers, a small grants scheme to enable staff of South London and Maudsley NHS Foundation Trust to make a big impact through small new initiatives.

• To work with communications colleagues to promote Change Makers bids, and the impact of successful Change Makers projects.

• To develop case studies to demonstrate the impact of Change Makers in the organisation.

• To regularly report on the Change Makers scheme both internally within SLAM and externally to the Maudsley Charity.

• To maintain accurate records of all Change Makers bids and progress

• To work with charity colleagues to support the SLAM Change Makers panels to seek agreement on which bids to move forward.

• To ensure e-procurement processes are embedded and followed with regular progress reporting in place.

Staff Recognition

• To deliver the Trust wide Plaudits process (staff recognition) working with the communications team and Staff Engagement and Events Assistant to promote and deliver the monthly staff recognition scheme.

• To work with senior leaders to determine the monthly team and individual winners.

• To ensure timely presentation of monthly certificates by executive directors/ senior leaders as per the Plaudits process.

• To work with the Datix team on monthly reporting requirements.

• To deliver the annual staff awards event and nominations process, working with the Staff Engagement and Events Assistant and wider communications team.

Managerial Responsibilities

• To line manage the Staff Engagement and Events Assistant.

• Liaising with third parties (such as suppliers) to ensure deliverables are met in a timely manner and within budget.

Finance

• To monitor and assess the required financial investment for engagement activities

• To commission and brief external suppliers; ensuring that expenditure stays within agreed budget.

• To ensure administrative and financial integrity as expected within a public sector organisation following Trust and national guidance.

• To complete and submit requests for funding from the Maudsley Charity via their SmartSimple app for all staff engagement projects eligible for funding.

Training and Development

• To undertake Mandatory and Statutory training (MAST) as required by Trust Policy
• To contribute and commit to undertaking and Performance Appraisal and Development Review (PADR).
• To undertake personal development as identified in the PADR.
• To introduce new starters to the staff engagement function at corporate inductions. To train colleagues at all levels across the Trust in communication and engagement skills as required.