Social Worker (SPA Practitioner)

Job summary

The SPA Practitioner will play a pivotal role in delivering responsive, person-centred care to children, young people and families across Swindon. Working within a Single Point of Access model, this role will provide meaningful telephone consultations to all appropriate referrals, ensuring each contact receives timely, relevant guidance or signposting to local mental health and wellbeing services.

Main duties of the job

The successful candidate will work closely with families to provide guidance, education, and support in managing children and young peoples (CYP) mental health needs. The role involves triaging and screening referrals, making informed clinical and pathway decisions, and carrying out assessments and safety calls with CYP and their families. You will hold a small active caseload, offering tailored support and providing practical resources to parents and caregivers. Working collaboratively with schools, healthcare professionals, social services, and community organisations, you will help ensure a coordinated and holistic approach to care. Responsibilities also include monitoring access and outcomes, particularly for marginalised or vulnerable groups, responding to safeguarding concerns with appropriate interventions, and contributing to service improvement. You will stay up to date with developments in child and adolescent mental health through ongoing training, participate in supervision and peer support, and engage with local communities to raise awareness of available services. The role also requires participation in an on-call rota, including evenings and weekends, and a flexible approach to support the evolving needs and priorities of the service.

About us

ABL is an exciting fast-paced, growing community health organisation. As an experienced, CQC registered, provider of community health services, we are passionate about delivering evidence based, innovative, effective and relevant health care services in partnership with individuals, communities and stakeholders.

Details

• Date posted: 11 June 2026
• Pay scheme: Other
• Salary: £38,682 a year
• Contract: Permanent
• Working pattern: Full-time, Flexible working
• Reference number: E0343-26-0019abl806h
• Job locations: Be U Swindon, 6 Darby Close, Nexus Business Centre, Cheney Manor, Swindon, SN2 2PN, United Kingdom

Job responsibilities

This role requires individuals who can assess presenting needs, hold supportive conversations, and direct

children, young people and families to the most appropriate pathways within BE U or services across the local landscape. Working closely with other professionals in education, health and community services, the SPA Practitioner will ensure a smooth and informed journey for families navigating emotional wellbeing support.

This role will require excellent risk assessment and management skills in relation to positive risk taking and decision making to enable safe and effective responses to CYP and their families. We are seeking applicants who thrive in a busy environment, who stay calm under pressure, and excel at coordination and adapting to change.

Main Duties and responsibilities:

Work closely with families as appropriate to offer guidance, education, and support in managing their child's mental health challenges.

Triaging/screening referrals, making clinical decisions and providing assessment and pathway decisions.

Completing assessment and safety calls to CYP & families.

Hold active small caseload of CYP

Provide resources to parents and caregivers to help them understand and address their

childs mental health needs effectively.

Collaborate with schools, healthcare providers, social services, and other community organisations to coordinate care and ensure a holistic approach to each child's well-being.

Monitor and contribute to improving local access metrics for children and young people, particularly those from marginalised or vulnerable backgrounds.

Respond to identified safeguarding concerns, providing immediate support and intervention to children and families in need.

Stay current with developments in child and adolescent mental health, attending training sessions, workshops, and conferences as needed.

Participate in regular supervision and peer support meetings to ensure best practices and continuous professional growth.

Engage with local communities to raise awareness about mental health issues and available support services for children and young people.

Provide on call support inc Evening & Weekends as part of a rota.

Any other duties appropriate to role to support the development of the service offer and quality of care received by CYP.

This job profile is intended as a general guide to the responsibilities attached to the post and may be altered from time to time, following consultation with the post holder to reflect changing needs of the service &/or ABLs priorities.

Skills & Competencies required:

Experience in delivering phone-based assessments or support within a health, education or social care context.

Experience of managing own case load delivering evidence based/CBT informed interventions.

Knowledge of emotional wellbeing needs in children and young people.

Strong understanding of the local support landscape or willingness to rapidly develop this knowledge.

Ability to listen actively and communicate effectively, showing empathy and cultural sensitivity.

Ability to assess levels of need, manage risk, and provide appropriate signposting or escalation.

Strong documentation and record-keeping skills, ensuring accurate, evidence-based case notes.

Proficiency with digital systems, including client management systems and Microsoft Office.

Cultural competency and sensitivity to the diverse needs of the community.

Confidence to work independently while contributing to a wider multi-disciplinary team.

Please note that we are not able to offer sponsorship for this role