Job overview
PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY SWANSEA BAY UNIVERSITY HEALTH BOARD
The post holder will have responsibility to provide a single point of access for all referral into Adult Mental Health services.
To continue to review all referrals to identify any gaps in the referral process with a view to strengthening existing joint partnership systems to improve early and appropriate referrals.
To collate and analyse the statistical data from the current database to facilitate the process.
To triage all referral information, making autonomous clinical judgement in order to prioritise and allocate the referral to the appropriate professional within our service or suggest alternatives to the referrer. This is complete in line with the Mental Health Triage Scale, risk management process, the Mental Health Measure (Wales) 2010, and the UK Mental Health Triage Scale Guidelines (2015)
Triaging phone calls from external agencies and the general public. Provide brief interventions during the telephone calls.
Conducting holistic assessments. Formulating risk assessments.
Main duties of the job
An exciting opportunity has arisen within the Adult Mental Health Service. The opportunity involves being part of a developing and expanding team to improve the access and response to mental health services.
The post is for a dedicated Single Point of Access Professional. The job is open to qualified mental health professionals
The post will require the Professional to Triage all referral information, prioritise and allocate to appropriate professionals/services. The role will also include face to face assessments.
The single point of access is a new developing team within the health board. The team will encourage development and support. The ethics of the team is to deliver high quality care and support to individuals experiencing mental health concerns.
Varied shift pattern.
The team is 24/7 with a variety of shift patterns including overnight work.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Person specification
Aptitude and abilities
Essential
- Experience of teaching and training other health and / or social care professionals
- Experience in relevant field of mental health and wellbeing practice.
- Experience of multi-agency and multi-disciplinary working with an emphasis on Recovery
- Application of evidenced based psychological therapies relevant to the clinical service
- Experience in peer supervision and reflective practice
Qualifications & Knowledge
Essential
- Current registration as a first level nurse [RMN], Occupational Therapy or Social work, with evidence of continuing professional development.
- Post graduate qualification.
- Demonstrates an understanding of common mental health conditions.
- Knowledge of evidenced based psychosocial interventions.
Desirable
- Demonstrates an understanding of the need to use evidence-based psychological therapies.
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Applying for this NHS job
This advert is for Single Point of Access Mental Health Professional with Swansea Bay University Health Board in Port Talbot, Wales. It is listed as a Band 6 Mental health professionals role. The advertised salary is £40,559 - £48,841 per annum pro rata. The contract type is Permanent. The application deadline is 12 Aug 2026.
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