SHSCT Day Care Support Worker

Job details

• Branch: Craigavon & Banbridge area (SHSCT)
• Location: Crozier House/Lodge
• Directorate: Adult Community and Acute Services
• Salary: Band 3 (£24,937 - £26,598)
• Contract Type: Permanent
• Opening Date: 21/05/26
• Closes: Thu, 04 June 2026 @ 4:00 PM
• Interview Dates: To be confirmed

Notes

Important Information If you are submitting a manual application, please post it to: Recruitment Shared Services, Rosewood Villa, Longstone Hospital Site, 73 Loughgall Road, Armagh, BT61 7PR. Applications received after the advertised closing date/time cannot be considered, so please allow enough time for postage. “A waiting list may be created for similar posts that may arise while the waiting list is live, this may include temporary or part-time posts. This will be managed in line with the updated HSC waiting list principles effective from 1 April 2026. Where a part-time waiting list is required, one part-time waiting list will be created- regardless of any specific hours advertised, this waiting list will cover all future vacancies where part-time posts arise. A part-time post is defined as any post that has less than 37.5 hours per week.” Please remember to save or print a copy of the job description before submitting your application, as it will not be accessible afterwards. Flexible Working We welcome flexible working requests from day one. All HSC organisations offer a range of flexible working options. The options available for this post will depend on the requirements of the role. Find out more about flexible working options on our website.

JOB DESCRIPTION

JOB TITLE

Day Care Support Worker

BAND

3

DIRECTORATE

Adult Community Services

INITIAL LOCATION

Crozier Lodge Day Centre Banbridge

REPORTS TO

Locality Day Care Manger

ACCOUNTABLE TO

Directorate - Adult Community Services

JOB SUMMARY

The post holder is required to assist in the provision of safe, effective, compassionate person centred care.

The post holder will assist and support service users to maintain their independence in all aspects of the activities of daily living, including personal care and eating and drinking.

The post holder will work as a member of a team in the delivery of a wide range of therapeutic and recreational activities to meet the assessed needs of each individual Service User.

Working closely with the Centre staff and other professionals, the emphasis will be on promoting and maintaining independence, facilitating social inclusion and improving quality of life of older adults including those with a dementia illness.

Following a period of induction training, the major duties will include.

KEY DUTIES / RESPONSIBILITIES

Participate in on-going team approach to Person Centred assessment of Service User needs.

Contribute to individual care plans based on a person centred approach and ensure the plan is monitored and reviewed in accordance with Trust procedures.

Implement, without direct supervision, individual group programmes in and outside the Centre.

Assist the Key Worker/ Senior Day Care Worker and Allied Health Professionals with the delivery of Programmes in accordance with Trust Policies.

Support Service users, by helping where necessary, with toileting and feeding to ensure identified physical and personal care needs are met.

Contribute to the moving and handling of Service Users to maximize their physical comfort in accordance with the Trust’s Safer Patient Handling Policy and individual risk assessments/safe systems.

Assist with the serving of meals, which may include helping to feed Service Users. Ensure compliance with individual risk assessments/safe systems and Centre risk log.

Observe and report on the progress/general demeanour of Service Users and maintain routine records as appropriate, in accordance with the Trust’s Client Access Policy.

Undertake work with individuals with complex needs and or displaying behaviour, which may presents as repetitive, challenging and demanding.

Communicate appropriately with Service Users.

Be conversant with first aid and undertake First Aid Training as required.

Assist as required with the administration and recording of medicines in accordance with Trust policies and guidelines.

Assist to maintain and promote the rights and dignity of older people and older people with a disability/ dementia at all times.

Assist to maintain and develop Service User involvement.

Liaise with carers as appropriate.

Assist with the checking of supplies in the Centre.

Adhere to control of infection protocols, general cleaning, tidying of equipment and materials after use.

Undertake Guide Help Duties if required.

Participate in a formal programme of induction, supervision, and staff meetings.

Participate in staff training and quality initiatives

Identify and report risk to Service Users and staff as appropriate.

Identify and report concerns regarding adult protection issues for further investigation.

Adhere to Day Care standards relevant to delivery of care and support to Service Users.

GENERAL REQUIREMENTS

The post holder will be required to

Ensure the Trust’s policy on equality of opportunity is promoted through his/her own actions and those of any staff for whom he/she has responsibility.

Co-operate fully with the implementation of the Trust's Health and Safety arrangements, reporting any accidents/incidents/equipment defects to his/her manager, and maintaining a clean, uncluttered and safe environment for patients/clients, members of the public and staff.

Adhere at all times to all Trust policies/codes of conduct, including for example

Smoke Free policy

IT Security Policy and Code of Conduct

standards of attendance, appearance and behaviour

Contribute to ensuring the highest standards of environmental cleanliness within your designated area of work.

Co-operate fully with regard to Trust policies and procedures relating to infection prevention and control.

All employees of the Trust are legally responsible for all records held, created or used as part of their business within the Trust including patients/clients, corporate and administrative records whether paper-based or electronic and also including emails. All such records are public records and are accessible to the general public, with limited exceptions, under the Freedom of Information Act 2000 the Environmental Information Regulations 2004, the General Data Protection Regulations (GDPR) and the Data Protection Act 2018. Employees are required to be conversant with the [org name] policy and procedures on records management and to seek advice if in doubt.

Take responsibility for his/her own ongoing learning and development, in order to maximise his/her potential and continue to meet the demands of the post.

Represent the Trust’s commitment to providing the highest possible standard of service to patients/clients and members of the public, by treating all those with whom he/she comes into contact in the course of work, in a pleasant, courteous and respectful manner.

This Job Description will be subject to review in the light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned from time to time.

It is a standard condition that all Trust staff may be required to serve at any location within the Trust's area, as needs of the service demand.

PERSONNEL SPECIFICATION

JOB TITLE AND BAND Day Care Support Worker Band 3

DEPARTMENT / DIRECTORATE Adult Community Services

Notes to applicants

You must clearly demonstrate on your application form under each question, how you meet the required criteria as failure to do so may result in you not being shortlisted. You should clearly demonstrate this for both the essential and desirable criteria.

Shortlisting will be carried out on the basis of the essential criteria set out in Section 1 below, using the information provided by you on your application form. Please note the Trust reserves the right to use any desirable criteria outlined in Section 3 at shortlisting. You must clearly demonstrate on your application form how you meet the desirable criteria.

Proof of qualifications and/or professional registration will be required if an offer of employment is made – if you are unable to provide this, the offer may be withdrawn.

ESSENTIAL CRITERIA

SECTION 1: The following are ESSENTIAL criteria which will initially be measured at shortlisting stage although may also be further explored during the interview/selection stage. You should therefore make it clear on your application form whether or not you meet these criteria. Failure to do so may result in you not being shortlisted. The stage in the process when the criteria will be measured is stated below.

Factor

Criteria

Method of Assessment

Experience

Qualifications/ Registration

NVQ/QCF Level 3 in Health / Health & Social Care

OR

NVQ/QCF level 2 Diploma or equivalent qualification in Health & Social Care plus one year’s paid experience in a health / social care related role.

OR

4 GCSEs at Grades A-C, including English Language or equivalent/higher qualification plus 6 months paid experience in a health / social care related role

OR

2 years’ experience in a health / social care related role*

*Where NVQ / QCF Level 3 in Health / Health & Social Care is not already held applicants must be willing to undertake and successfully complete this qualification within 18 months of appointment.

Have NISCC registration or be eligible for immediate registration or have lodged an application with NISCC.

Application Form

Other

Hold a current full driving licence which is valid for use in the UK and have access to a car on appointment. This criteria will be waived in the case of applicants whose disability prohibits driving but who have access to a form of transport approved by the Trust which will permit them to carry out the duties of the post.

SECTION 2: The following are ESSENTIAL criteria which will be measured during the interview/ selection stage:

Skills / Abilities

Have an interest in working with, and a positive attitude towards older people and persons with a disability.

Good understanding of a service users’ needs in a caring environment.

Good organisational skills with an ability to prioritise workload.

Ability to work effectively without direct supervision and contribute to the wider team.

Effective communication, to meet the needs of the post in full.

Have an ability to cope with stressful situations, and ability to use initiative.

Flexibility and willing attitude.

Interview

Knowledge

Relevant Trust policies and procedures.

Have a knowledge base as to the services available in the local area.

An awareness of the needs of carers, and how these needs might be articulated.

Demonstrate a commitment to the provision of high quality and safe services.

Demonstrate a commitment to Continuous Professional Development (CPD) in co-operation with their line manager.

Demonstrate commitment and understanding of the principles of audit/evidence based practice.

Demonstrate an awareness and understanding of the rehabilitation needs of older people and their families.

As part of the Recruitment & Selection process it may be necessary for the Trust to carry out an Enhanced Disclosure Check through Access NI before any appointment to this post can be confirmed.

Successful applicants may be required to attend for a Health Assessment

THE TRUST IS AN EQUAL OPPORTUNITIES EMPLOYER

All staff are expected to display the HSC Values at all times