Job requirements
Essential
9 listedRequirements the employer expects applicants to meet.
- Experience
Operational/service management experience
- Experience
Experience of delivering against performance targets and managing service performance
- Experience
Experience of budget management and financial monitoring
- Qualifications
Degree level qualification or equivalent relevant experience
- Qualifications
Evidence of continuing professional development
- Qualifications
Recognised management qualification
- Skills and knowledge
. • Analytical and numeracy skills; ability to interpret performance and financial data and translate into actionable plans
- Skills and knowledge
Ability to manage competing priorities and deliver to deadlines.
- Skills and knowledge
Ability to negotiate and influence across professional groups.
Desirable
4 listedAdditional qualities the employer would prefer.
- Experience
NHS operational management experience within an acute setting.
- Experience
Experience of waiting list management, capacity planning and access standards.
- Skills and knowledge
High-standard report writing and confident presentation to senior stakeholders
- Skills and knowledge
Knowledge of improvement methodologies
Job overview
The Service Manager is accountable for the operational delivery, performance and continuous improvement of designated services within the Division. The post holder will provide visible, proactive leadership to ensure delivery of national and local performance targets, high-quality patient care, effective workforce utilisation and financial control.
Working in partnership with clinical, nursing and corporate colleagues, the post holder will lead service improvement, manage operational risk and drive sustainable performance. The role requires autonomous decision-making, strong analytical capability and the ability to influence across professional boundaries to deliver high-quality, patient-centred services.
Main duties of the job
The post holder will be responsible for the operational delivery of designated services within the Division (General Surgery, Colorectal, Upper GI, Breast, Urology and Vascular at Frimley Park).
This includes:
- Direct line management of administrative and support staff and indirect leadership of a wider multidisciplinary team
- Responsibility for delivery of key access, activity and quality targets across the service
- Delegated budget responsibility, including pay and non-pay elements
- Oversight of service performance including waiting lists, patient pathways, clinic/theatre utilisation and patient flow
- Contribution to business planning, service development and financial recovery
- Participate in Divisional Manager of the day rotas to support site flow cross-site working as required.
Detailed job description and main responsibilities
For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for Service Manager with Frimley Health NHS Foundation Trust in Frimley, England. It is listed as a Band 7 Service manager role. The advertised salary is £51,657 - £58,785 per annum. The contract type is Permanent. The application deadline is 11 Oct 2026.
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