Job overview
An opportunity has arisen for an enthusiastic, flexible and motivated Band 3 Healthcare Support Worker with an interest in patient care/Radiology services to join our busy, friendly team.
The post will be based in Prince Charles Hospital and the successful candidate will be expected to have a flexible approach in order to support other Radiology Departments across the organisation.
The post holder will have a good standard of general education including numeracy and literacy skills, with a commitment to undertake training to NVQ Level 3 in Health and Social Care/Clinical Healthcare Support.
The post holder will be required to act as a pivotal role in the patient pathway within Radiology, supporting clerical and clinical duties as required. They will have the opportunity to work in numerous areas within the department and will be expected to respond to routine queries, provide encouragement, reassurance and care to patients undergoing intimate examinations, and effectively liaise with other disciplines to discuss patient preparation, appointment times, and transport needs.
Main duties of the job
The successful candidate will join our team of Healthcare Support Workers who are dedicated in the delivery of a quality service to our stakeholders.
To assist trained and medical staff to provide safe care for patients within Radiology.
To support qualified staff in the numerous disciplines within Radiology using knowledge and skills developed in the role.
To contribute to service improvements and communication ensuring safe and timely patient care.
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn’t mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn’t ‘fluency’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see ‘Welsh Language Guidance’ in the documents right at the bottom.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
Person specification
Skills
Essential
- Good communication
- Good organisational and time management skills
- Standard keyboard skills
Desirable
- Welsh language speaking/listening skills at Level 3 or above
Experience
Essential
- Previous experience in Hospital/care setting
Circumstances
Essential
- Flexibility to meet service needs
Qualifications
Essential
- NVQ Level 3 in Healthcare
Personal Qualities
Essential
- Team worker and able to work autonomously
- Motivated, non-judgemental attitude
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Applying for this NHS job
This advert is for Senior Radiology Clinical Support Worker with Cwm Taf Morgannwg University Health Board in Cardiff, Cardiff, Wales. It is listed as a Band 3 Healthcare support worker role. The advertised salary is £26,813 - £27,890 per annum. The contract type is Permanent. The application deadline is 21 Jun 2026.
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