Senior Pharmacy Technician for Digital, Improvement and Innovation

Job overview

This pivotal senior role positions you at the forefront of digital transformation and clinical pharmacy innovation within the Trust.  As Senior Pharmacy Technician for Digital, Improvement and Innovation, you’ll be instrumental in shaping how medicines are prescribed, supplied and administered through our electronic prescribing and medicines administration (ePMA) system.

You’ll combine system expertise with pharmacy leadership, managing day-to-day ePMA operations, optimising drug files, order sets and decision support, and ensuring the system underpins safe, effective patient care. Working closely with the Digital Team, Pharmacy Senior Leadership Team and wider Trust Digital Teams, you’ll act as a bridge between clinical services, digital programmes, and frontline users.

This is more than just a technical role: you’ll help set direction, champion service excellence, and support the Trust’s ambition to deliver safe, innovative and efficient medicines management. If you’re passionate about transforming care, leading improvement, and driving digital innovation, this is your opportunity to make a lasting impact.

**  Banding Subject to Agenda for Change Evaluation **

Main duties of the job

• Lead ePMA operations: oversee day-to-day system administration, manage downtime/contingency plans, resolve incidents, and liaise with ICT and suppliers.
• Optimise clinical content: maintain the drug file, decision support and order sets/templates to support formulary compliance, antimicrobial stewardship and care pathways.
• Drive quality & safety: ensure compliance with medicines legislation, controlled drug governance, and national digital safety standards.
• Analyse & report: use reporting tools to monitor usage, compliance and medicines expenditure; provide insight for audits, Datix investigations, KPIs and benefits realisation.
• Support change & innovation: lead elements of ePMA implementation, upgrades and optimisation; contribute expertise to Trust-wide digital initiatives.
• Train & enable staff: design, deliver and evaluate training, SOPs and induction for ePMA and related pharmacy digital systems across all user groups.
• Collaborate across services: act as a key point of contact between Pharmacy, Digital/EPR teams, clinical colleagues and suppliers, ensuring shared priorities and effective communication.
• Manage people & resources: supervise and mentor pharmacy staff; contribute to cost improvement by standardising digital workflows and reducing variation.
• Support clinical services: participate in dispensary and checking duties, including weekend and bank holiday rotas, ensuring continuity of safe medicines supply.

Detailed job description and main responsibilities

This is a senior specialist role to support the implementation and ongoing development of the Trust’s ePMA system.

Be a key member of the ePMA project team and support the development, implementation, testing and evaluation of the ePMA system at RJAH.

Responsible for supporting the delivery of the Trust’s Digital Programme relating to medicines, ensuring the implementation of technology in a safe and controlled manner.

Support on the development, maintenance and optimisation of the electronic prescribing and administration elements of the Trust Electronic Patient Records EPR system.

Be prepared to be called on to lead specific aspects of the ePMA project.

Support the risk management, quality assurance and continuous improvement of the electronic prescribing and administration system.

Ensure that there are safe and adequate contingency systems in place in the event of computer system failure for electronic prescribing and medicines administration.

Work closely with the Electronic Patient Records (EPR) Team and Digital Programme team to provide Pharmacy oversight and authority to all digital initiatives that impact medicines optimisation.

Promote and support digital innovation in all systems and processes relating to medicines within the Pharmacy and across the Trust.

Provide professional input in the planning, development, delivery and evaluation of systems and services to support clinical practice.

Ensure the optimisation of the Pharmacy digital systems to deliver the reports required to meet financial and clinical governance assurance framework.

Support the development of appropriate training for all users of the ePMA and Pharmacy digital systems.

Applications from job seekers who require current Skilled Worker Sponsorship to work in the UK are welcome and will be considered alongside all other applications. Job seekers should be aware that not all roles will be eligible for Skilled Worker Sponsorship.  For further information visit UK Visas and Immigration - GOV.UK (www.gov.uk)