
Job requirements
Essential
15 listedRequirements the employer expects applicants to meet.
- Skills
Dedication to high quality patient care
- Skills
Ability to work as part of a team and provide support to other colleagues
- Skills
Flexible to meet service and patient needs
- Skills
Excellent customer service skills
- Skills
Ability to remain calm and professional in challenging situations
- Skills
IT Skills for dispensing and stock management
- Experience
Customer Service experience
- Communication
Excellent communication skills, written and verbal
- Communication
Evidence of ability to communicate clearly with and respond to queries from patients, carers, and staff
- Qualifications and knowledge
Level 2 qualification or equivalent (e.g. NVQ level 2, GCSE) or equivalent experience
- Personal and people development
Personal and people development
- Personal and people development
Polite and courteous
- Personal and people development
Professional attitude
- Personal and people development
Initiative and common sense
- Personal and people development
Self-motivated and team player
Desirable
10 listedAdditional qualities the employer would prefer.
- Skills
Good training skills
- Skills
Evidence of analytical and judgement skills when faced with facts or situations requiring analysis e.g. managing urgent requirements or prioritising work to meet patient need
- Skills
Evidence of proposing changes to practices or procedures for own area
- Experience
Hospital Pharmacy or Community Health Services Pharmacy experience
- Experience
Experience of using the JAC Pharmacy System
- Experience
Experience using prescription tracking system
- Experience
Experience in stock control management
- Qualifications and knowledge
Level 3 qualification or equivalent (e.g. AS or A Levels, BTEC, NVQ level 3) or equivalent experience
- Qualifications and knowledge
Medicines Counter Assistant and qualification (or willing to undertake required course)
- Qualifications and knowledge
Knowledge of medicines management, including relevant legislation and policies, acquired through basic qualification plus specialist training or experience
Job overview
Outpatient Pharmacy Assistant
Department: Pharmacy
Band 2 to 3 or Band 3 (£25,272 - £27,476 Per annum, pro rata)
Hours: Full time, 37.5 per week, all MKUH roles will be considered for flexible working
It is an exciting time to join the pharmacy team at MKUH as we are continually growing in size and influence. We have recently undergone a major departmental refurbishment which included the installation of a new Pharmacy Robot and Controlled Drugs automated cabinet, the opening a new Pharmacy and Aseptic Unit in our Cancer Centre and the opening of a new Outpatient Pharmacy. Our services are being developed to ensure that every patient receives safe, high quality care as our patients are at the heart of everything that we do.
'We care We communicate We collaborate We contribute'
Please note: We are unable to offer sponsorship for this role.
Interview date: 08 October 2026
Main duties of the job
To support this, we are currently looking for an enthusiastic and highly motivated Pharmacy Assistant to be part of our outpatient pharmacy team. Initially providing dispensing services to our busy outpatient department, the post will provide a mix of clinical and commercial activities as we develop our services to outpatients and the Trust.
Working in the reception area you will be the first point of contact for our patients so having excellent communication and people skills is essential alongside the commitment to provide the best patient-centered care. You will be organised with a can-do approach and have the ability to adapt quickly to new situations.
If you are successful, you will work in a supportive and forward-thinking environment where you will be encouraged with your professional and personal development.
This post is offered on Band 3 or on a Band 2 progressing to a Band 3 on successful completion of NVQ level 2 Certificate in Pharmacy Service Skills and suitable performance.
Detailed job description and main responsibilities
NHS Staff Survey: Our staff scored Autonomy and Control at 7.19, well above the national average. Here, you’re trusted to lead, innovate, and shape your work.
Milton Keynes Hospital opened in 1984 and became a University Hospital in April 2015 in partnership with the University of Buckingham. We have around 450 beds and provide general hospital services for planned and emergency care to a population of approximately 300 000 people. The hospital is undergoing significant investment, and we are proud to be rated Good by the CQC.
The Trust employs around 3000 people and our values apply to every member of our team. The MK Way focuses on care, communication, collaboration and contribution. To be a successful applicant will need to demonstrate that you share these values.
Please refer to attached Job description for further information.
We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity, and embracing inclusion. We welcome applications from everyone interested in working for us.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.
We reserve the right to expire vacancies prior to the advertised closing date once enough applications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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Applying for this NHS job
This advert is for Senior Pharmacy Assistant with Milton Keynes University Hospital NHS Foundation Trust in Milton Keynes, England. It is listed as a Band 2 Pharmacy assistant role. The advertised salary is £25,272 - £27,476 Per annum, pro rata. The contract type is Permanent. The application deadline is 30 Sep 2026.
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