Senior Marketing & Communications Officer

Job summary

Senior Marketing & Communications Officer -Recruitment & Staff Experience

We are looking for a creative and motivated Senior Marketing and Communications Officer to lead activity focused on recruitment and staff engagement. This is an exciting opportunity to play a key role in bringing our organisational and people strategies to life, influencing culture, strengthening engagement and making a tangible difference across the Trust.

Working as part of the Marketing and Communications team, you will plan and deliver targeted campaigns and high-quality content across a range of digital and traditional channels to showcase our people, promote the Trust as a great place to work, and highlight the difference we make for our communities. You will ensure that all communications are inclusive, accessible and aligned to best practice. Through this, you will support colleagues to feel valued, informed and connected, enabling them to deliver safe, high-quality care and improved outcomes for the patients and communities we serve.

Please note the Trust is unable to provide sponsorship to work for this role, to apply you must have current right to work in the UK status. Employment on a time limited visa doesnt guarantee sponsorship at point of expiry.

Main duties of the job

This is a pivotal time to join the Trust, with a newly launched organisational strategy and an upcoming People Strategy placing strong emphasis on culture, inclusion and continuous improvement. In this role, you will have the opportunity to:

Make a meaningful impact on staff experience and engagement, helping colleagues feel supported to deliver high-quality care.

Shape how we communicate with and support colleagues across the organisation, ensuring they are informed, connected and able to work at their best.

Strengthen our ability to recruit, retain and develop a diverse and talented workforce that reflects the communities we serve.

Work in a creative team that values collaboration, with a shared focus on improving both staff experience and patient outcomes.

Working arrangements

• Full-time hours (37.5 per week) flexible and part-time arrangements will be considered
• Hybrid working with 2-3 days office based
• Some travel and occasional out-of-hours working may be required

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

• 27 days leave plus bank holidays, increasing up to 33 days with long service
• Generous NHS pension and enhanced pay when you work unsocial hours
• Flexible and agile working opportunities
• Great maternity, paternity, and adoption support
• Wide range of supportive staff networks
• Health and wellbeing opportunities

If you would like to know more, please visit our website.

We encourage you to read the attached applicant guidance notes.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Details

• Date posted: 04 June 2026
• Pay scheme: Agenda for change
• Band: Band 5
• Salary: £32,073 to £39,043 a year pro rata for part time
• Contract: Permanent
• Working pattern: Full-time, Part-time, Flexible working
• Reference number: C9798-2334
• Job locations: 2 Kings Court, Charles Hastings Way, Worcester, Worcestershire, WR5 1JR, United Kingdom

Job responsibilities

On a day-to-day basis, you will:

• Develop and deliver creative campaigns using a range of channels, including social media, websites, newsletters, video and events.
• Work closely with colleagues across the People directorate, including Human Resources, Organisational Development and Equality, Diversity and Inclusion teams, to support key initiatives such as workforce, wellbeing, culture and engagement programmes.
• Create high-quality content such as stories, blogs, digital assets and promotional materials that showcase our people and promote the Trust as a great place to work.
• Maintain and improve content across our website and intranet, ensuring it is accessible, inclusive and engaging for all colleagues.
• Support recruitment events, staff initiatives and wider communications activity, including media responses and corporate communications where required.

For full details of the duties and criteria please refer to the job description and person specification attached.