Job overview
An exciting opportunity has arisen for a Healthcare Support Worker to join our Major Trauma Ward (12D) at The Royal London Hospital.
Our teams are passionate about delivering the highest standard of care for our patients and their families. We are looking for a motivated and compassionate individual who shares our values and is committed to providing safe, dignified and person-centred care.
As a Healthcare Support Worker, you will play a key role in supporting our multidisciplinary team. You will assist Registered Nurses and Therapy staff in delivering direct patient care, ensuring that the ward environment remains clean, safe and well organised. You will also support with patient observations, comfort, mobility and personal care.
Our patients are often admitted following traumatic or life-changing events, so we are looking for someone who is calm, empathetic, patient and confident communicating with people during difficult and emotional times. You will be friendly, approachable and able to work well as part of a team.
Previous care experience is desirable but not essential. We offer a structured induction programme, ongoing in-house training and opportunities to develop your skills and progress within the Trust.
Main duties of the job
- Assist in the delivery of high-quality, person-centred care
- Support patients with personal care, mobility and comfort needs
- Carry out and accurately record clinical observations as required
- Help ensure the ward environment remains clean, tidy and well stocked
- Welcome and settle patients and their families onto the ward
- Participate in activities and projects that enhance patient experience
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
*PLEASE NOTE – WE ARE UNABLE TO PROVIDE SPONSORSHIP FOR THIS ROLE*
Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post - Skilled Worker visa: Overview - GOV.UK (www.gov.uk)
As part of the recruitment process for this post, candidates will be required to complete an online literacy and numeracy test and only if they pass this, will they be invited to a formal interview.
Person specification
Knowledge
Essential
- Awareness of health and safety at work. e.g: manual handling skills, infection control measures.
- Ability to collect and exchange factual information and data to the multidisciplinary team and ensure data accuracy.
Experience
Essential
- Demonstrable experience of working in a clinical healthcare setting.
- Experience of dealing with the public.
Qualifications
Essential
- Completion of Care Certificate or equivalent.
- Basic literacy and numeracy skills (English and Math’s GCSEs or equivalent.)
- Evidence of ongoing personal development.
Desirable
- Level 2 support worker Apprenticeship
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Applying for this NHS job
This advert is for Senior Healthcare Support Worker - Trauma with Barts Health NHS Trust in London, London, England. It is listed as a Band 3 Healthcare support worker role. The advertised salary is £31,554 - £33,270 per annum inc. The contract type is Permanent. The application deadline is 28 Jun 2026.
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