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Job overview
Whipps Cross University Hospital is looking to recruit a Healthcare Support Worker (HCA) Band 3 who will work in Birch Ward at Whipps Cross. This post is open to individuals who are both experienced Healthcare Support Workers or those new to care. Individuals that are new to care will receive support to complete the Band 3 competencies and progress into a Band 3 role within six months upon successful completion of all required competencies.
We are looking for compassionate and motivated individuals who are passionate about delivering high-quality, person-centred care in a hospital setting. The role involves undertaking a range of delegated clinical tasks, such as:
- Patient observations (e.g., monitoring vital signs)
- Assisting with personal care and mobility
- Supporting patients’ nutritional and hydration needs
- Undertaking limited range of delegated duties (e.g. taking blood pressure, recording ECG, MRSA screening)
- Simple wound dressings
- Strong teamworking and communication skills are essential to ensure the comfort, wellbeing, and safety of our patients.
An excellent communicator, they have experience of working in a team, to ensure the comfort, wellbeing and safety of our patients.
The postholder will work within Birch Ward.
Barts Health has a diverse and busy service that may require staff to be flexible in their working. The post holder will be required to work within a challenging clinical environment and may undertake shift work which may include nights and weekends.
Main duties of the job
The post holder will be required to work within a challenging clinical environment and may undertake shift work which may include nights and weekends.
The post holder will be an integral part of the nursing team actively taking part in meeting the needs of patients and of the service in accordance with agreed standards under direct supervision of the registered nurse. The post holder will continue to develop essential competencies though training and practice to ensure safety and quality are the priority.
This post attracts individuals who are new to care. You will receive support to complete the Band 3 competencies and progress into a Band 3 role within 6 months upon successful completion of all required competencies; until then, you will be placed at a Band 2 salary.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person specification
Skills
Essential
- Evidence of providing high quality care.
- To be aware of incident reporting systems and escalation processes.
- Evidence of effective interpersonal skills.
- Evidence of good organizational skills.
- Self-motivated to work under minimal direct supervision
- Ability to work as part of a team
- Good communication skills, written and verbal.
- Basic keyboard/ computer skills (e.g. ability to enter patient data onto computer records).
- Contributes to updating patient records
- To always protect and maintain patient confidentiality and follow information governance policies and procedures
Desirable
- Prepared to undertake further training to develop the necessary competencies and skills.
- Prepared to undertake further training to develop the necessary competencies and skills. Depending on specific service arrangements, to supervise and train more junior staff.
Knowledge
Essential
- Awareness of health and safety at work. e.g: manual handling skills, infection control measures.
- Ability to collect and exchange factual information and data to the multidisciplinary team and ensure data accuracy.
Experience
Essential
- Demonstrable experience of working in a clinical healthcare setting
- Experience of dealing with the public.
Qualifications
Essential
- Completion of Care Certificate or equivalent.
- Basic literacy and numeracy skills (English and Math’s GCSEs or equivalent.)
- Evidence of ongoing personal development.
Desirable
- Level 2 support worker Apprenticeship
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Applying for this NHS job
This advert is for Senior Healthcare Support Worker - Birch Ward with Barts Health NHS Trust in London, London, England. It is listed as a Band 3 Healthcare support worker role. The advertised salary is £30,630 - £32,346 per annum inc. The contract type is Permanent. The application deadline is 23 Jul 2026.
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