Senior Healthcare Assistant

Job summary

Please note that previous applicants need not apply.

Working hours are 28.5 hours per week Monday to Friday 8.00am to 6pm.

Would you like the opportunity to join us as a Band 3 Health Care Assistant?

If so, then Worcestershire Acute Hospitals NHS Trust is recruiting talented, committed individuals who share our vision, values and professional ambition. We currently have an opportunity to join our Pre-operative Assessment team at The Alexandra Hospital, Redditch.

As a Band 3 Healthcare assistant you will be responsible for seeing patients in Pre-operative Assessment support clinic to undertake investigations relevant to the patients Pre - Operative Assessment. This will include, but is not limited to, venepuncture, ECGs, MRSA swabbing and CPE sampling.

The role also includes supporting our digitally excluded patients to complete their My Pre-Op Questionnaire online via telephone appointments.You will also undertake thorough documentation and IT literacy is also integral to the job role.

For more information please contact Sarah Lewis - Junior Sister via email on sarah.lewis17@nhs.net

Main duties of the job

Key Working Relationships:

Department staff

Patients and their relatives/carers/significant other

Staff in other departments

Key Duties:

Assisting with General Aspects of Care:

Be involved in patient booking in process as directed by registered nurse

Be aware of the need to greet Patients, relatives & visitors to the unit and ascertain the purpose of their visit including the #CallMe initiative.

Moving and handling of patients.

Assisting patients and relatives to use wheelchairs

Assist with patients mobilisation, ensuring safe environment and using appropriate techniques and aids when necessary.

Assist the multi professional team to prepare and support patients

Dressing/undressing of patients when undertaking investigations

Safe keeping of patients property/valuables

Escort of patients to and from lavatory.

Assist in the care of relatives and visitors.

Chaperone professional staff where appropriate.

Measuring blood pressure, body temperature, pulse rate and respiration and completing the necessary documentation.

Measuring patients height and weight as directed by a registered nurse and recording on the appropriate documentation.

Undertaking investigations such as ECG, venepuncture and MRSA swabs.

Be adaptable and flexible to working in various areas of the department as required.

Cleaning and tidying clinic areas.

Replenishing of stock cupboards.

Applicant must have evidence of venepuncture and ECG competence.

About us

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Being open and honest

Ensuring people feel cared for

Showing respect to everyone

We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

DBS Checks and Costs

Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.

Details

• Date posted: 22 July 2026
• Pay scheme: Agenda for change
• Band: Band 3
• Salary: £25,760 to £27,476 a year
• Contract: Permanent
• Working pattern: Part-time, Flexible working
• Reference number: C9365-26-0289-2
• Job locations: The Alexandra Hospital, Woodrow Drive, Redditch, Worcestershire, B987UB, United Kingdom, Worcestershire Royal Hospital, Charles Hastings Way, Worcester, WR5 1DD, United Kingdom, Kidderminster General Hospital, Bewdley Road, Kidderminster, Worcestershire, DY11 6RJ, United Kingdom

Job responsibilities

Key Working Relationships:

Department staff

Patients and their relatives/carers/significant other

Staff in other departments

Risk Assessment:

The post involves manual handling activities, exposure to bodily fluids and exposure to high noise levels. It may also involve exposure to challenging behaviour.

Job Purpose:

The Senior Health Care Assistant is a member of the department team who implements prescribed care and/or undertakes some higher-level clinical activities as directed by a registered nurse. The main dimensions of the role are to:

To support the professionally qualified staff and work under their direction to provide quality nursing care, therapy activity, treatments and procedures directly to patients.

To mentor and supervise and teach Health Care Assistants.

To lead and co-ordinate a range of clinical and non-clinical tasks and responsibilities undertaken by Health Care Assistants.

To support the department and staff to provide a high-quality service.

It is important to understand the range of work procedures and practices that are required within Pre-Operative Assessment when caring for a range of patients from different specialties, this will be underpinned by theoretical knowledge and relevant practical experience.

Key Duties:

Assisting with General Aspects of Care:

Be involved in patient booking in process as directed by registered nurse

Be aware of the need to greet Patients, relatives & visitors to the unit and ascertain the purpose of their visit including the #CallMe initiative.

Moving and handling of patients.

Assisting patients and relatives to use wheelchairs

Assist with patients mobilisation, ensuring safe environment and using appropriate techniques and aids when necessary.

Assist the multi professional team to prepare and support patients

Dressing/undressing of patients when undertaking investigations

Safe keeping of patients property/valuables

Escort of patients to and from lavatory.

Assist in the care of relatives and visitors.

Chaperone professional staff where appropriate.

Measuring blood pressure, body temperature, pulse rate and respiration and completing the necessary documentation.

Measuring patients height and weight as directed by a registered nurse and recording on the appropriate documentation.

Undertaking investigations such as ECG, venepuncture and MRSA swabs.

Be adaptable and flexible to working in various areas of the department as required.

Dressing of unoccupied trolleys/couches, tying up of dirty linen bags and despatching to laundry.

Cleaning and tidying clinic areas.

Replenishing of stock cupboards.

Pre-Operative Assessment:

To prepare clinical rooms for outpatient clinics to ensure smooth running of the clinic.

To put away stock and help maintain stock levels.

Manage HCA pre-operative assessment clinics and escalate any concerns with patients to trained nurses

Communications and Relationships:

Demonstrate an ability to communicate with patients with varying needs i.e.; Elderly, Sensory impaired, Language differences.

The Healthcare Assistants relationship with both staff and patients should be discreet, bearing in mind that all information regarding patients must be kept confidential.

Report to the nurse in charge of the unit, matters of concern relating to patients and the unit environment.

Answer the telephone, refer to appropriate person.

Attend to unit reports and meetings when appropriate.

Demonstrate knowledge and understanding of health and safety at work in order to maintain a safe environment.

Undertake duties outside your working area (e.g. delivery and collection) to assist in maintaining good communications.

Participate in patient handovers.

Present Professional image appropriate to the working environment.

Clinical Support:

Where training has been provided and competence assured undertake and monitor baseline and routine patient observations, Blood pressure, pulse, peripheral oxygen saturation and blood glucose. Reporting any changes in a timely manner to a qualified nurse and ensuring these are accurately recorded in patient records.

Apply a simple range of dressings using both clean and aseptic techniques after venepuncture, if required.

Collect blood samples (peripheral or venous) and directed by a qualified nurse, ensuring its safe storage, transport or disposal as appropriate.

Care for a small group of patients without direct supervision but under the direction of a registered.

Undertake an associate link/link nurse role where appropriate.

Undertake ECGs

Cleaning:

Maintain tidiness and cleanliness of areas and equipment as instructed.

Clerical Duties:

Reception/telephone duties

Basic computer skills

Obtaining case notes/x-rays

Filing

Assist in the preparation of medical and nursing notes for ward rounds/clinics

Maintain stocks of stationary and care pathways

Education:

Support other health care assistants through mentorship and local induction.

Vision and Values:

The Trust aims to provide local services for local people. It has developed its vision to reflect this commitment.

To continue to be the major provider of acute/specialist services for the people of Worcestershire (and wider) with a strong reputation for providing outstanding, high quality, reliable, accessible and integrated healthcare for local people

Driving this commitment are the Trust-wide values:

Being open and honest

Ensuring people feel cared for

Showing respect for everyone

As part of this role you may be asked to provide evidence of Venepuncture and ECG competency and how you use this in your current/previous role.