Senior Healthcare Assistant

Job summary

Are you an experienced Senior Support Worker looking to elevate your career, where you can make a real difference and change lives for the better? If so, join Pinhoe View in Exeter,and provide care for people with continuing challenging behaviour and high support needs. You will be key in supporting individuals to lead a full and valued life. Its a career that you can take pride in. At Pinhoe View you will have the chance to develop your skills and career. With a huge range of courses on offer, if you have the aspiration, capability and dedication, Elysium Healthcare can give you the support and opportunities to help you achieve your career goals. This is a fixed term contract for 12 months. What you will be doing: You will join an inclusive, supportive team that works well together to provide care to people with Mental Health conditions. You will have the opportunity to use your knowledge and skills to help change the lives of some of the most vulnerable people in society. As a Senior Support Worker some of your key responsibilities will include organising and overseeing the smooth running of a shift, ensuring the wellbeing of all service users, responding to any challenges or concerns and supervising support staff. You will organise activities, administer medication, communicate with families and professionals, oversee daily reports.

Main duties of the job

As a Senior Healthcare Assistant at Pinhoe View in Exeter, you will work with an inclusive team to provide care to individuals with mental health conditions, high support needs, and challenging behaviours. You will be responsible for shift organization, managing challenges, supervising staff, administering medication, and liaising with families and professionals. The role requires resilience, compassion, and a positive attitude. You should have experience as a Senior Support Worker in Mental Health, hold an NVQ Level 3 in Health and Social Care, possess leadership skills, have strong empathy, and be able to deal with challenging behaviours. This temporary position offers career development opportunities and a comprehensive benefits package, with shifts covering days, nights, and weekends to support a well-balanced team effort. Pinhoe View is a new facility offering acute mental health services supported by a full multidisciplinary team, committed to safer recruitment and the safeguarding and welfare of service users.

About us

Elysium Healthcare, part of Ramsay Health Care, operates over 80 services across England and Wales, employing over 8,000 people. With a network spanning ten countries and over 86,000 global employees, Elysium Healthcare offers a unique approach to care delivery, encompassing Mental Health, Neurological, Learning Disabilities & Autism, Children & Education. Committed to inclusive recruitment, Elysium provides career growth opportunities, extensive training, and a supportive work environment. Employees enjoy benefits including flexible leave options, wellbeing support, career development, and access to exclusive discounts through platforms like Ely-Vate and Blue Light Card. Elysium is dedicated to maintaining high standards in safeguarding the welfare of service users, requiring all staff to contribute to this effort.

Details

• Date posted: 14 August 2026
• Pay scheme: Other
• Salary: £29,651 a year
• Contract: Permanent
• Working pattern: Full-time
• Reference number: 1536837642
• Job locations: Elysium Healthcare, Exeter, EX1 3PZ, United Kingdom

Job responsibilities

Are you an experienced Senior Support Worker looking to elevate your career, where you can make a real difference and change lives for the better? If so, join Pinhoe View in Exeter ,and provide care for people with continuing challenging behaviour and high support needs. You will be key in supporting individuals to lead a full and valued life. It’s a career that you can take pride in.

At Pinhoe View you will have the chance to develop your skills and career. With a huge range of courses on offer, if you have the aspiration, capability and dedication, Elysium Healthcare can give you the support and opportunities to help you achieve your career goals.

This is a fixed term contract for 12 months

What you will be doing:

You will join an inclusive, supportive team that works well together to provide care to people with Mental Health conditions. You will have the opportunity to use your knowledge and skills to help change the lives of some of the most vulnerable people in society.

As a Senior Support Worker some of your key responsibilities will include organising and overseeing the smooth running of a shift, ensuring the wellbeing of all service users, responding to any challenges or concerns and supervising support staff. You will organise activities, administer medication, communicate with families and professionals, oversee daily reports, budgets, complete financial audits and complete H&S checks.

It can be quite a challenging environment at times, so a positive attitude, compassion, resilience and vigilance are important. It is hugely rewarding to see people improve because of you; being able to do something today that they couldn’t do last week.

No two days are the same in this role, offering plenty of engagement and motivation. While there's a degree of routine, you can expect a diverse work environment. Our rota includes days, nights, and weekend shifts to ensure a well-balanced team effort.

As a Senior Support Worker you will have:

• Experience as Senior Support Worker or extensive care experience in Mental Health and hold the NVQ Level 3 in Health and Social Care
• Leadership skills and experience
• Strong empathy and a caring and compassionate nature
• Willingness to support residents with personal hygiene
• Excellent people and communication skills, and a good sense of humour
• Deal with challenging behaviours
• Have a positive and professional approach
• Be reliable, flexible, hard-working and honest
• Be local or within commutable distance

You must live in the UK and have the Right to Work in the UK full time.

20-hour Student and Skilled Worker Visa's cannot be accepted.

Where you will be working:

Location: Pinhoe View, College Way, Exeter, EX1 3PZ

Pinhoe View is a new purpose-built facility where a range of mental health services are provided for adults with acute mental health conditions across two wards and eight individual flats. The 24-hour acute inpatient service is supported by a full multidisciplinary team, which specialises in the assessment, treatment and stabilisation of people suffering from a significant mental health episode and in crisis.

What You’ll Get

At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:

• Annual base salary of £29,651
• The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window.
• Career development and training to help you achieve your professional goals
• Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
• Wellbeing support and activities to help you maintain a healthy work-life balance
• Access to Blue Light Card, which provides a range of exclusive offers and discounts
• Life Assurance, for added peace of mind
• Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.
• 24/7 GP service and second medical opinion, to ensure you are the best you can be
• Enhanced Maternity Package, so you can truly enjoy this special time
• Pension contribution, to help secure your future
• Free meals and onsite free parking

About us:

Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure