Senior Health Care Support Worker

Job overview

This is an exciting time to join Lincolnshire Partnership Foundation Trust (LPFT), as we move to a purpose built new ward environment at Norton Lea as a Senior Health Care Support Worker.

Havenside at Norton Lea is a brand new 19 bedded acute inpatient ward due to open March 2026 as part of our ambition to reduce dormitory accommodation in the local Lincolnshire area.

Havenside will provide high quality, specialised treatment to adults with mental health treatment needs, who cannot be safely supported by a community based service.

You will provide high quality, evidence-based, holistic care to patients in line with the Health Care Support Worker Code of Conduct and Trust policies.

You will support senior colleagues to assess, plan, implement and evaluate care plans based upon individual patient needs.

The post holder will participate and facilitate creative and meaningful recovery focused activities with individual patients and in groups.

The role may require the use of physical interventions to manage an individual whose behaviours may cause harm to themselves or others and where other non-physical intervention, for example, communication, de-escalation and problem solving skills have been unsuccessful.

Due to the UKVI immigration changes we are no longer able to offer sponsorship for this role. Please provide details of the visa type and expiry date in your application. Failure to provide the required information will result in your application being rejected.

Main duties of the job

We are looking for motivated and enthusiastic individuals, with a passion to care for those with mental health treatment needs to become part of our friendly and supportive team.

We are seeking only the best Senior Health Care Support Workers, those who really want to make a difference, and put the Trust Values (Compassion, Pride, Integrity, Valuing Everyone, Innovation and Collaboration) at the core of patient care.

Working on an Acute Inpatient Ward is a challenging yet rewarding environment. We are looking for someone who is positive, patient and resilient.

You will have excellent communication skills with the ability to establish professional therapeutic relationships with patients to enable then to achieve their treatment and recovery goals.

Detailed job description and main responsibilities

To work within the policies, protocols and clinical procedures of Lincolnshire Partnership NHS Trust and to promote competent working practice within an integrated multi-disciplinary team.

To liaise with the nurses, and carry out assigned duties as a member of the multi- disciplinary mental health team.

To be prepared to work on own initiative as necessary and report to the Nurses.

Promote equality for all patients and understand their health needs.

Demonstrate an awareness of service user and carer perspectives on the provision of treatment and continuing care.

Participate regularly in clinical supervision sessions.

Liaise with representatives from associated voluntary and statutory organisations and facilitate good communication processes.

Attend in-service training and other study / refresher days to meet individual, statutory and service needs.

Participate in performance reviews.

To work with service users to promote independence, maximising daily living skills.

Assist in maintaining general and specific patient observations under the supervision of registered nursing staff.

Facilitate and participate in recreational and physical activities in the provision of health and social care to service users.

Demonstrate an understanding of the responsibilities in relation to patients’ property and valuables, respecting cultural values.

Always act in a manner as to promote and safeguard the interests and well-being of patients.

Actively promote a responsible caring attitude at all times, treating all patients with dignity and respect.

To report any incident which does not comply with Trust policy regarding incident reporting.

Participate in the escorting of patients as per the Unit procedures.

Accompany patients and participate, as needed, in recreational activities.

Maintain good order and cleanliness on the Unit.