Senior Health Care Support Worker

Job overview

We are looking for a  Senior Health Care support worker to join our experienced team at Louth Urgent Treatment Centre

In our busy UTC department we see a wide range of minor injury and illness patients and 111 booked appointments.

Main duties of the job

The post holder will actively take part in meeting the needs of patients on site or in Urgent care setting , under the direction of a qualified Nurse or Practitioner, working within the Trust's policies and procedures and the philosophy of the department.

The post holder will record patient information and carry out a range of delegated clinical health duties including essential patient and clinical care ensuring that patients /clients receive safe, individualised and effective care which supports health and wellbeing and promotes self- care where appropriate and possible.

The post holder will also be expected to perform a range of non-clinical duties as requested including ordering of stores, audits, reception, clerical and chaperone duties.

Detailed job description and main responsibilities

The successful candidate will have the following:

Commitment to Continuous Professional Development (CPD) and lifelong learning with the ability and willingness to undertake competency-based training both initially and as ongoing requirement for the post to meet service requirements. Previous experience working and communicating with the public. Good computer/ IT skills Clinical experience in a healthcare setting undertaking a range of delegated clinical tasks supporting unwell patients. Ability to work in a team. Ability to communicate with a variety of different people, adapt approach accordingly and build rapport. Ability to follow written and verbal instructions. Ability to use initiative and be aware of limitations. Ability to switch between activities required by the service. Ability to work to strict deadlines with accuracy. Ability to stay calm in the event of the unexpected and under pressure. Ability to deal sensitively with distressing, emotional situations. Ability to work unsocial hours including  shift work and bank holidays.