Job requirements
Essential
7 listedRequirements the employer expects applicants to meet.
- Knowledge
Contract monitoring and performance management principles.
- Knowledge
Audit, inspection and assurance methodologies
- Knowledge
Data analysis and reporting techniques.
- Experience
Significant experience of audits, inspections, compliance monitoring or quality assurance activities.
- Experience
Experience analysing performance data and producing management reports
- Experience
Experience managing performance concerns and monitoring corrective actions.
- Qualifications
GCSE Grade 4/C (or equivalent) in English and Maths.
Desirable
5 listedAdditional qualities the employer would prefer.
- Knowledge
National Standards of Healthcare Cleanliness
- Knowledge
Facilities Management services and outsourced contract management
- Experience
Facilities Management experience
- Experience
Experience monitoring outsourced contracts
- Qualifications
Relevant management, compliance, audit or Facilities Management qualification.
Job overview
Make a Difference Behind Every Patient Experience
We are looking for an enthusiastic, motivated and highly organised Senior Compliance Officer to join our Estates and Facilities team.
This is an exciting opportunity to play a key role in assuring the quality and performance of a large Facilities Management contract covering Cleaning, Catering, Logistics, Portering, Security, Car Parking, Visitor Services and associated support services across the Trust.
Working closely with clinical teams, operational managers and our contracted service provider, you will help ensure that facilities services are safe, effective, compliant and delivered to the highest standards for patients, visitors and staff.
This position requires significant travel between sites and is 100% site based.
Main duties of the job
As a Senior Compliance Officer, you will:
- Lead and coordinate monitoring, audit and inspection programmes across Facilities Management services.
- Review and analyse contractor performance against Key Performance Indicators (KPIs), Service Level Agreements (SLAs) and contractual requirements.
- Undertake environmental cleanliness audits and other assurance activities in line with national healthcare standards.
- Investigate service failures, complaints, incidents and contractual non-compliance, ensuring corrective actions are implemented and monitored.
- Produce reports, dashboards and management information to support governance and decision-making.
- Support external inspections, PLACE assessments, internal audits and regulatory reviews.
- Build effective working relationships with service providers, clinical teams and stakeholders across the Trust.
- Provide guidance and support to Monitoring Officers and colleagues involved in assurance activities.
- Contribute to continuous improvement initiatives that enhance service quality, compliance and value for money
Detailed job description and main responsibilities
For full details of the responsibilities and duties of this role please see the attached job description.
Please note the Trust will be changing recruitment systems from 1 November. Successful candidates will be contacted with further details
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Applying for this NHS job
This advert is for Senior Compliance Officer with East Suffolk and North Essex NHS Foundation Trust in Ipswich, England. It is listed as a Band 5 Compliance officer role. The advertised salary is £32,073 - £39,043 per annum. The contract type is Permanent. The application deadline is 27 Oct 2026.
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