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Job overview
This is an exciting opportunity to join Barts Health NHS Trust as a senior operational leader within our Soft Facilities Management Directorate. As one of the largest NHS trusts in the UK, Barts Health offers the scale, complexity and ambition to make this a highly rewarding role for someone who wants to make a real difference to patients, colleagues and the wider organisation.
Based within one of our hospital sites, this Band 8A role will provide tactical leadership for the delivery of high-quality cleaning and hygiene services in a busy healthcare environment. The postholder will play a key role in ensuring that our hospitals are clean, safe, welcoming and well-managed for patients, visitors and staff. We are looking for someone who can bring strong operational management experience, sound judgement and a commitment to continuous improvement. You will help shape the future of cleaning services across Barts Health, supporting the development of consistent standards, effective governance, strong financial management and service improvements that deliver real benefits for our hospitals.
There are 2 positions open for this role
1 role in St Bartholomew's Hospital
1 role in Whipps Cross Hospital
Main duties of the job
This is a role where innovation and collaboration are central. You will work with clinical teams, Infection Prevention and Control colleagues, Estates leads, Soft FM teams and our Compliance, Quality Assurance and Audit Team to maintain excellent standards of cleanliness, safety and assurance. You will also have the opportunity to support modern ways of working, including the use of digital tools, data, technology and new cleaning methods to improve service quality and operational performance.
We welcome applications from people with different backgrounds, experiences and career pathways who can demonstrate the values, leadership behaviours and motivation needed to succeed in this important role. If you are passionate about high standards, people-centred leadership and improving the hospital environment for patients and staff, this role offers a meaningful opportunity to contribute to one of the most ambitious NHS organisations in the country.
Detailed job description and main responsibilities
To manage the operational, fiscal, and quality assurance performance for all the in-house
and ancillary contracted specialist supply chain partner cleaning service deliverables across the Hospital site and auxiliary buildings to include but not limited to:
- Washroom Services
- Window Cleaning
- Pest Control
- Supply and Management of Disposable Bay and Shower Curtains
- Cleaning Equipment, Supply and Maintenance and use in situ.
- Mop and Micro-fibre Cloth laundering and renewal.
- Cleaning Services Waste Management and supply of waste stream waste bags
and tags
- Supply of all cleaning consumables, chemicals, and ancillary cleaning products
- Specialist Deep Cleaning Activities to include HPV Decontamination Fogging and
UVA Decontamination
We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person specification
Other
Essential
- Excellent written and verbal communication skills
- Able to provide and receive complex, sensitive, and contentious information whilst espousing confidentiality. Able to clarify key points from diverse sets of information.
- Effective influencing and negotiation skills and able to build strong relationships with internal and external Stakeholders
- Ability to work calmly under pressure and prioritise changing workload and deal with competing demands
- Ability to make the complex simple and produce succinct reports and presentations.
- Experience of presenting to all levels from operators and senior Managers
- Evidence of continuous personal development (CPD0 and willingness to learn new systems and technologies
Desirable
- Persuasive skills – ability to influence senior management and operational teams in operational change requirements
Skills
Essential
- Ability to work in large teams to drive continuous operational Improvements
- Must be able to demonstrate the ability to be calm under pressure and understand the principles of Contingency Reaction Planning and Implementation
- High level of interpersonal skills
- Self-starter, constantly looking at ways to improve both operational and fiscal Performance
- Effective team player and visual leader
- Flexible approach
Desirable
- Ability to take on board complex information and analyse and interpret to present complex facts and options in a clear and concise manner
- Ability to keep others calm and High level of interpersonal skills Proof of team building successes.
- Ability to keep others calm and take control of emergency
- Situations- Proof of team building successes
- Can demonstrate cost saving and operational performance improvement initiatives as previously delivered.
- Experience of managing multiple demands to tight timescales and confident to challenge stakeholders and hold them to account
Knowledge
Essential
- In-depth Knowledge and understanding of the NHS National Standards of Healthcare Cleanliness 2025, to include the requirements and methodology of both Environmental and Efficacy Auditing
- Specialist Knowledge of the cleaning industry to include state of the art equipment, lean operational practices, cleaning chemical efficacy and most applicable consumables and disposables for use in healthcare environments
- Knowledge and certifiable proof of health and safety certified training to support the delivery of a culture of ZERO HARM working environments
- Proficient in using and developing cleaning management system platforms and specialist cleaning industry integrated cleaning systems
- Must be an excellent communicator in both written and verbal disciplines.
Desirable
- Working Knowledge of Care Quality (CQC) outcome standards regulation 15- Premises and Equipment criteria for audit and governance of healthcare facilities
- Must know how to work with operational teams to reduce reportable accidents and incidents in the workplace (RIDDORs) and Lost Time Incidents (LTIs)
- Experience of deployment of asset and task driven integrated cleaning systems that incorporate data analytic reporting
- Proficient in using and developing cleaning management system platforms and specialist cleaning industry integrated cleaning systems Experience of deployment of asset and task driven integrated cleaning systems that incorporate data analytic reporting
- Ability to analyse data and use data to make cost and operational service delivery improvements
Experience
Essential
- Significant demonstrable experience of management of cleaning services preferably in a large and complex healthcare environment
- Experience of working with Healthcare Specialist IPC leads and their teams.
- Understanding of Healthcare Associated Infections (HAIs) and the role of healthcare cleaning to assist in prevention and control of the same infection
- Use of Computer Aided Facilities Management technology (CAFM) and other agile Information Technology Platforms (ICT) for asset and resource management: the set up and operation of planned and reactive task recording and issue: production of associated data analytics and production of by exception dashboard reports
- Demonstrable experience of budget setting, forecasting, and knowledge of realigning fiscal results to required trading performance numbers
- Proven decision maker
Desirable
- Management of teams in excess of 250 WTE
- Understanding of Infection Prevention and Control (IPC) structures and how healthcare cleaning supports healthcare Infection Prevention and Control
- Understanding and experience of developing and implementing Cost Improvement Programmes (CIPs)
- Knowledge In-depth Knowledge and understanding of the NHS National Standards of Healthcare Cleanliness 2025, to include the requirements and methodology of both Environmental and Efficacy Auditing Working Knowledge of Care
Qualifications
Essential
- Educated to degree or equivalent industry standard qualification in Facilities Management
- Proven Soft FM Service experience at senior operational management level
Desirable
- Full Membership of British Institute of Cleaning Science (BICSc) preferably to Assessor Level
- IOSH or similar
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Applying for this NHS job
This advert is for Senior Cleaning Manager with Barts Health NHS Trust in London, London, England. It is listed as a Band 8 Estates and facilities role. The advertised salary is £57,528 - £64,750 Per annum. The contract type is Permanent. The application deadline is 26 Jul 2026.
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