Job requirements
Essential
10 listedRequirements the employer expects applicants to meet.
- Experience
Substantial senior-level NHS experience in business management, operational performance, information, service improvement or a closely related function within a large and complex organisation.
- Experience
Proven experience of developing and implementing performance management frameworks, metrics, reporting and review processes across multiple services or divisions.
- Experience
Proven experience of improving data quality and working with Digital or informatics teams to develop meaningful dashboards and business intelligence products.
- Experience
Highly developed analytical capability, including interpretation and triangulation of complex datasets and communication of findings to executive, clinical and operational audiences.
- Experience
Experience of leading complex cross-organisational improvement, recovery, transformation or productivity programmes and delivering measurable benefits.
- Experience
Experience of annual business planning, demand and capacity, financial recovery or cost improvement, business cases, risk management and benefits realisation.
- Experience
Experience of line management and of leading through influence within complex matrix arrangements.
- Qualifications
Master’s degree or equivalent knowledge and experience in business management, performance, analytics, improvement, healthcare management or a related field.
- Qualifications
Relevant postgraduate management, leadership, programme management, improvement or analytics qualification, or equivalent specialist experience.
- Qualifications
Evidence of extensive and recent continuing professional development in performance management, business intelligence, quality improvement and senior leadership.
Desirable
Not listed in the available specification.
Job overview
We are looking for a Senior Business and Performance Improvement Manager who combines intellectual curiosity and analytical rigour with a strong delivery focus.
The postholder will be comfortable constructively challenging senior leaders, explaining complex information to clinical and non-technical audiences, and moving from insight to sustained improvement. They will be collaborative, inclusive and resilient, able to work autonomously at pace while maintaining accuracy, good judgement and a clear focus on better care and better use of resources.
If you are motivated by turning insight into action, challenging the status quo and delivering meaningful improvement, we would love to hear from you.
This is an office based role working in our Headquarters in Leatherhead.
Main duties of the job
The successful candidate will provide strategic and operational leadership across the following areas:
- Trust Performance Management Framework
- Data Quality and Information Governance
- Clinically Meaningful Dashboards and Digital Partnerships
- Performance Analysis, Insight and Executive Assurance
- Performance Improvement and Recovery
- Business Planning, Productivity and Financial Improvement
- Policy, Service Development and Research
- Leadership, People and Resources
- Governance, Relationships and Representation
Candidates who are shortlisted will be invited to undertake an:
Assessment (virtual) and Interview - dates will be provided nearer the time.
Detailed job description and main responsibilities
For a full breakdown of the Job Role and Responsibilities please find the Job Profile attached to this job listing.
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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Applying for this NHS job
This advert is for Senior Business and Performance Improvement Manager with Surrey and Borders Partnership NHS Foundation Trust in Guildford, England. It is listed as a Band 8 Quality improvement manager role. The advertised salary is £68,852 - £79,638 Incl. 5% Fringe HCAS, pa, pro rata.. The contract type is Permanent. The application deadline is 21 Oct 2026.
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