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Job overview
This is an excellent opportunity for an enthusiastic and motivated individual to join the Pharmacy Procurement team at Whittington Health as a Senior Assistant Technical Officer in Pharmacy Stores. The role involves supporting the efficient running of a busy Pharmacy Stores service and contributing to the delivery of a high-quality pharmaceutical and stock management system within the department.
The post holder will be expected to have a friendly and approachable attitude, with the ability to work both independently and as part of a team. Strong communication skills are essential, along with good computer literacy to support accurate record keeping and stock control processes.
Applicants should hold GCSEs in English and Maths at grades A–C (4–9) as a minimum requirement. An NVQ Level 2 in Pharmaceutical Services (or equivalent) is desirable; however, candidates who do not yet hold this qualification may still apply if they are willing to undertake the required training.
Main duties of the job
The post holder will work closely with the Procurement, Distribution, and Dispensary teams to ensure the efficient receipt and organisation of goods within the Pharmacy department at Whittington Health.
The role and responsibilities include:
supervising and providing training to Pharmacy Assistant Technical Officers and trainees, as well as supporting the induction of new staff.
maintaining accurate records of all transactions using the pharmacy stock control system and associated documentation.
ensure that stock returned to the robot and external storage areas is checked in line with the returns policy, with all updates accurately recorded on the pharmacy stock control system.
carry out rolling stock checks, monitor stock levels for discrepancies, and identify slow-moving or excess stock.
maintain storage areas in appropriate condition and ensure they are adequately stocked, particularly IV fluids and feeds.
duties also include supervising the unloading of bulky products, as well as the unpacking and accurate storage of all deliveries in the appropriate locations, while maintaining a safe, organised, and well-managed working environment.
The post holder will also contribute to the development and review of standard operating procedures within Pharmacy Stores.
Please see the Job Description and the Person Specification for further details about the job role.
Detailed job description and main responsibilities
Please see the Job Description and the Person Specification documents for further details about the job role.
Person specification
Personal Qualities
Essential
- Reliable
- Self-motivated and able to motivate others.
- Ability to work under pressure whilst maintaining accuracy and attention to detail.
- Can work using own initiative and as part of a multidisciplinary team.
- Commitment to continuing personal development.
- Demonstrates initiative, motivation & enthusiasm for the post.
Skills & Abilities
Essential
- Demonstrated ability of the principles of efficient stock control e.g., stock rotation, expiry dates, minimum stock levels and re-order levels.
- Ability to follow written procedures and verbal instructions including manual handling and COSHH policies, Good Distribution Practice
- Excellent communication skills and ability to use clear and well-spoken English.
- Able to delegate and supervise a team.
- Competently manage and update electronic and paper records accurately.
- Accurate numeracy skills with ability to perform data collection to support audits
- Able to organise and prioritise workload, and to meet pre-determined deadlines.
- Effective Customer service skills – able to work to meet the needs of customers of the department and to meet the standards of the Trust.
- Able to work with attention to detail, and to distinguish between similar products.
- Able to manipulate cages, and trolleys
- Able to identify discrepancies between items received and items listed on delivery notes and copy orders.
Desirable
- Pharmacy Computer/IT skills including Microsoft programs
- Able to identify discrepancies between items received and items listed on delivery notes and copy orders.
- Able to work with computers including data entry and bar-coding technology
Knowledge and Experience
Essential
- Minimum of two years’ experience of working in a pharmacy stores or distribution team, or in a pharmacy environment which involved handling a wide range of different products.
- Be able to demonstrate experience of supervising and training staff as part of a multi-disciplinary team
- Ability to multitask and respond to changing priorities at short notice.
- Good clear and well spoken English
- Willingness to proactively make improvements and make changes to processes in a safe manner.
- Awareness of the Data Protection Act
Desirable
- Good working knowledge of automated dispensing systems to be able to resolve minor faults and follow instructions from engineers and technicians who are off site, to resolve more serious issues.
- Knowledge of local health and safety, manual handling and COSHH policies
Education / Qualifications
Essential
- Hold or be able to commit to study for and complete the BTEC Level 2 Certificate in the Principles and Practice for Pharmacy Support Staff (Apprenticeship) or hold an equivalent qualification as recognised by the GPHC.
- GCSEs in English & Maths, Grade A* - C (4-9) or equivalent.
- Successfully pass basic aptitude test prior to interview.
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Applying for this NHS job
This advert is for Senior (ATO): Pharmacy Stores Band 3 with Whittington Health NHS Trust in London, London, England. It is listed as a Band 3 Estates and facilities role. The advertised salary is £31,554 - £33,270 per annum inclusive of HCAS. The contract type is Permanent. The application deadline is 07 Aug 2026.
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