Location
Salary
£25,760 - £27,476 per annum
Profession
Appointments administrator
Grade
Band 3
Deadline
02 Oct 2026
Contract Type
Permanent
Posted Date
18 Sep 2026
Medical Protection — the side of locally employed doctors from £83

Job requirements

Essential

20 listed

Requirements the employer expects applicants to meet.

  • Qualifications

    GCSE Maths and English or equivalent

  • Knowledge & Experience

    Previous experience of using NHS computer systems

  • Knowledge & Experience

    Minimum of 18 months clerical experience in Admissions or similar department

  • Knowledge & Experience

    Knowledge of NHS waiting time targets

  • Knowledge & Experience

    Good knowledge of waiting list management

  • ANALYTICAL AND JUDGEMENT SKILLS

    Good problem solving skills

  • ANALYTICAL AND JUDGEMENT SKILLS

    Able to maintain accurate patient records and patient information systems

  • PERSONAL SKILLS / ABILITIES AND ATTRIBUTES

    Previous experience of dealing with the public and resolving queries

  • PERSONAL SKILLS / ABILITIES AND ATTRIBUTES

    Excellent interpersonal skills

  • PERSONAL SKILLS / ABILITIES AND ATTRIBUTES

    Good team worker

  • PERSONAL SKILLS / ABILITIES AND ATTRIBUTES

    Able to clearly and accurately convey information verbally to different audiences including patients, Medical Secretaries, Consultants, Managers and other admin and clerical staff

  • PERSONAL SKILLS / ABILITIES AND ATTRIBUTES

    Able to meet deadlines

  • PERSONAL SKILLS / ABILITIES AND ATTRIBUTES

    Able to use initiative

  • PERSONAL SKILLS / ABILITIES AND ATTRIBUTES

    Reliable

  • PERSONAL SKILLS / ABILITIES AND ATTRIBUTES

    Flexible and adaptable to change

  • PERSONAL SKILLS / ABILITIES AND ATTRIBUTES

    Able to work under tight time constraints

  • PERSONAL SKILLS / ABILITIES AND ATTRIBUTES

    Excellent organisational/co-ordination/work prioritisation skills

  • PROFESSIONAL / MANAGERIAL / SPECIALIST KNOWLEDGE

    Experience of working with Web Based Packages

  • PROFESSIONAL / MANAGERIAL / SPECIALIST KNOWLEDGE

    Able to maintain accurate patient records and patient information systems

  • PROFESSIONAL / MANAGERIAL / SPECIALIST KNOWLEDGE

    Ability to act up and cover some the Gynaecology Inpatient Waiting List Manager duties when necessary

Desirable

1 listed

Additional qualities the employer would prefer.

  • Qualifications

    Evidence of continued professional development

Job overview

To ensure that the booking process for patients on the elective waiting list is followed within the agreed timeframe and process.

To enter agreed surgery dates onto EPR system, this may include cancelling and re arranging surgery dates.

Arranging and booking Pre-Operative assessment appointments.

Provide an efficient, polite and compassionate service to patients and service users regarding booking appointments and surgery dates.

To deal with all calls to the admissions office regarding admission dates.

To provide administrative support to Pre-Operative assessment.

To deputise for the Gynaecology Inpatient Waiting List Manager and directly support during peak activity.

The post holder will be expected to work un supervised and on their own initiative as well as working as part of a team including clinical, management and clerical staff.

Main duties of the job

Detailed job description and main responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Women’s and Children’s NHS Foundation Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

WhatsApp job alerts

Get instant WhatsApp alerts for Band 3 Appointments administrator roles in Birmingham

Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.

Sign up for WhatsApp alerts

Applying for this NHS job

This advert is for Senior Admissions Clerk with Birmingham Women's and Children's NHS Foundation Trust in Birmingham, England. It is listed as a Band 3 Appointments administrator role. The advertised salary is £25,760 - £27,476 per annum. The contract type is Permanent. The application deadline is 02 Oct 2026.

Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (18 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.

For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.