Senior Administrator - Band 4

Job overview

An exciting opportunity has arisen for a Senior Administrator to join our friendly and supportive team. We are looking for a conscientious and reliable person to work as a Senior Administrator at Mole Valley Neighbourhood team, in the complex needs pathway.

We are a community-based service, providing specialist treatment and support for people who have severe and enduring mental health problems living in the Elmbridge area who are registered with a local GP.

The post holder will be responsible for the provision of a high quality administrative and secretarial service to the multidisciplinary team.

This is a great opportunity, if you would like to be part of forward-thinking team. You will need to have good organizational and interpersonal skills, an eye for detail and experience in a busy office environment. We are looking for a person who is hard working, flexible and able to prioritize their work, and who wants to be part of a highly motivated and enthusiastic team.

Main duties of the job

The post includes Supervising and Appraising Band 3 Administrative colleagues, general office duties consisting of inputting patient details on electronic record system (SystmOne), using ESR systems, supporting clinical staff, filing, photocopying, sorting post, scanning and uploading documents, liaising with patients, GPs and medics, stationary & clinical supplies, scribing various meeting notes dealing with enquiries by email and letter, telephone and typing letters.

There will be a requirement to work with databases including Microsoft Excel and Power BI and from part of our Leadership Team.

The successful candidate will have excellent clerical and typing skills and be able to communicate effectively with both patients and staff. Although not essential, knowledge of SystmOne and ESR would be desirable.

Please see the Job description for full details.

Detailed job description and main responsibilities

Please check the job description and personal specification document for more information on the requirement for this job.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.