
Job overview
PREVIOUS APPLICANTS NEED NOT APPLY.
Exciting Opportunity: Join the UHL Security Service as a Healthcare Security Team Leader
Are you excellent at working with patients, visitors, and staff? Do you want to help keep our staff and patients safe and secure across UHL properties, whilst caring for our patients?
We are looking for calm, capable individuals who can handle challenging situations, de-escalate conflicts, and ensure a safe environment for everyone.
If you can answer "yes" to the above, we encourage you to apply for a Team Leader role in UHL Security.
We offer:
- A 42-hour Agenda for Change contract
- Comprehensive training for successful applicants
Join us in making a difference—apply now!
Main duties of the job
The post holder will be part of and lead a team that provides 24 hour security cover, providing a high profile visible service, giving effective protection to the patient, visitors, and staff. The service protects UHL property against theft, and vandalism, and secures all buildings within the site.
The post holder is responsible for recording all security incidents and completing all appropriate documentation by means of computer and/or written paper work.
The post holder will work closely with Leicestershire police providing statements at request.
The post holder will monitor CCTV in compliance with the data protection act 1998 and UHL policy of such data.
Detailed job description and main responsibilities
Responsible for the day to day management of the security team including the completion of timesheets;
Prioritise resources and maintain a responsive service to deal with reactive requests from clinical/operational staff, patients, visitors and the police.
Response for the planning of work within the team and the creation of a rota to reflect this;
Liaising with other teams leaders and security manager to resolve staffing issues e.g. when there are shortfalls in the rota or when additional work is requested;
Agreeing and monitoring annual leave allocation to ensure the needs of the service are met;
Ensuring all team members are working within the working time directive;
Plan the utilisation of staff resources including bank staff to optimise the efficient use of resources;
Monitoring sickness absence and completing return to work processes;
Conducting appraisals for all team members and logging in a timely manner to ensure progress as appropriate;
Coach and mentor junior members of the security team;
Monitoring of mandatory training for all team members;
Assisting the security manager in the recruitment and selection process;
Act as main contact for any HR or operational issues raised by team members, advise and signpost team member appropriately;
Continually review work procedure and practice, proactively bring about change to policies and procedures and therefore ensure continued service improvements (including taking comments from team members in regards to process and procedures);
Receive and act on reports of any security equipment faults;
Prevention and development of security initiatives. Plan crime prevention initiatives.
Assist with carrying out risk assessments in all areas of the Trust to identify security weaknesses and formulate action plans to ensure a consistent approach to risk management;
Formulate budgetary spread sheets detailing departmental charges for additional security presence e.g. bed watching.
Person specification
Skills
Essential
- Restraint procedures, monitoring of security systems via VDU usage.
- Patrolling site, restraint of violent and aggressive people.
Experience
Essential
- Knowledge of site lay out
- Experience of working within a team
- Experience of working on own initiative
- Experience of working with public
Desirable
- Previous experience of working in a large organisational
- Experience of security duties
- Experience of working to/within specific contract terms.
Training & Qualifications
Essential
- Good spoken English
- Good standard of overall education
- Good understanding of Health and Safety
- Evidence of regular updating of formal physical skills.
- formal training for security guards
Desirable
- SIA (Security Industry Standard) certificate* dated within the last 3 years or equivalent experience.
- SIA Licence* (Security Industry Standard) or equivalent formal training
Analytical and Judgement skills
Essential
- Able to use monitoring systems for security.
- Analysis of information during day to day work including the questioning of individuals to establish facts
Desirable
- Previous CCTV experience
Planning and organisation skills
Essential
- Understanding prioritising tasks
- Understanding written instructions
Desirable
- Working in a hospital environment
Equality, Diversity and Inclusion
Essential
- Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
- All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others
Communication and relationship skills
Essential
- Good communication skills
- Requires a professional and sympathetic approach to people.
- Use of communication equipment including telephone and two way radio.
- Calm and friendly under pressure
Other requirements specific to the role
Essential
- Tidy and professional in appearance
- Conscientious, hard working and dedicated
- Enthusiastic
- Reliable and flexible
- Maintain level of general alertness during the shift, responding to violent/sensitive situations, dealing with distressed people
- Full UK Manual Driving Licence
Desirable
- Basic knowledge of the law
Commitment to Trust Values and Behaviours
Essential
- Must be able to demonstrate behaviours consistent with the Trust’s Values and Behaviours
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Applying for this NHS job
This advert is for Security Teamleader with University Hospitals of Leicester NHS Trust in Leicester, Midlands, England. It is listed as a Band 4 Estates and facilities role. The advertised salary is £28,392 - £31,157 Enhanced payments unsociable hours, averaging £3K per annuam.. The contract type is Permanent: 4 on 4 off, 48 hour week. The application deadline is 29 Jun 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (15 Jun 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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