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Job requirements
Essential
21 listedRequirements the employer expects applicants to meet.
- Experience (source does not label Essential/Desirable)
Experience of working within a customer focused environment
- Qualifications (source does not label Essential/Desirable)
Current Driving Clean Licence
- Qualifications (source does not label Essential/Desirable)
SIA Door Supervisors License
- Personal Qualities (source does not label Essential/Desirable)
Flexible, conduct oneself in a polite/professional appearance/manner. Ability to adapt to change
- Personal Qualities (source does not label Essential/Desirable)
Ensure that all tasks are carried out in compliance with relevant statutory legislation and local policies and codes of practice by following agreed safe working procedures, and reporting incidents using the Trust Incident Reporting system
- Personal Qualities (source does not label Essential/Desirable)
Maintain effective communication with patients, colleagues in all working areas
- Personal Qualities (source does not label Essential/Desirable)
Demonstrate the desire to provide a high-quality facilities service
- Personal Qualities (source does not label Essential/Desirable)
To be flexible and adapt to changes in circumstances which impact on patient care
- Personal Qualities (source does not label Essential/Desirable)
To use tact & diplomacy when occasion arises
- Personal Qualities (source does not label Essential/Desirable)
To be able to organise workload depending upon priorities
- Personal Qualities (source does not label Essential/Desirable)
Be able to work as part of a multi-disciplinary team during a serious/major incident
- Personal Qualities (source does not label Essential/Desirable)
Be a positive role model for the E&F and wider Trust colleagues
- Personal Qualities (source does not label Essential/Desirable)
To maintain high standards of personal hygiene and appearance at all times whilst on duty
- Personal Qualities (source does not label Essential/Desirable)
To work independently with limited supervision
- Skills and Knowledge (source does not label Essential/Desirable)
Ability to read and understand instructions
- Skills and Knowledge (source does not label Essential/Desirable)
Ability to read/understand instructions along with verbal instructions
- Skills and Knowledge (source does not label Essential/Desirable)
Ability to follow instructions and make judgements at the time of service delivery
- Skills and Knowledge (source does not label Essential/Desirable)
Ability to record any information required for facilities services
- Skills and Knowledge (source does not label Essential/Desirable)
Display a working knowledge and understanding of service users' needs and requirements
- Skills and Knowledge (source does not label Essential/Desirable)
Capability to undertake strenuous physical tasks
- Skills and Knowledge (source does not label Essential/Desirable)
Use de-escalation techniques for patients, staff and members of the public who display confrontational and challenging behaviour. The post holder will be required to utilise high level communication skills to calm, persuade and reassure individuals in often emotional or hostile situations
Desirable
Not listed in the available specification.
Job summary
Successful candidates will work alongside our award-winning Security team across a variety of locations in Leeds. This is a challenging but rewarding role, helping to protect our staff, patients, visitors and Trust property. The role will involve carrying out regular patrols and welfare checks across Trust sites, wards and departments, responding to incidents, emergencies, fire calls and requests for assistance, and supporting duty Security teams where required. You will also carry out site walk-rounds, access-control checks, locking and unlocking duties, and travel between Trust locations in a Trust vehicle to provide operational support. Other duties will include supporting traffic and parking activity, including PCN duties and managing traffic flow, collecting car-park cash boxes, completing operational deliveries between Trust sites, and ensuring patrols, incidents and other operational tasks are accurately recorded using Trust systems.
Main duties of the job
An exciting opportunity has arisen for a Security Operational Support Officer within the Estates & Facilities Security Service at Leeds Teaching Hospitals NHS Trust. Working across Trust-managed sites, you will provide a visible, professional and responsive security presence, supporting duty teams with patrols, welfare checks, traffic and parking activity, site visits and operational duties. A significant part of the role involves driving between different Trust sites throughout the working day and evening, carrying out welfare checks across sites, wards and departments. A Trust vehicle will be provided while on shift. You will also provide additional support during significant incidents and help maintain a safe and secure environment for patients, staff, visitors and Trust assets. The post is 37.5 hours per week, Monday to Friday, alternating weekly between 08:0016:00 and 16:0000:00, and will be managed directly by the Security Operations Manager. We are looking for a proactive, dependable and flexible Security Officer who can work confidently across different Trust locations, use initiative, communicate professionally and respond effectively to changing operational priorities. You will need to be comfortable working independently as well as alongside duty security teams, engaging positively with colleagues across the Trust and providing a high standard of service. Duties will include but not limited to peripheral-site patrols and welfare checks, site walk-rounds, PCN a
About us
The Leeds Teaching Hospitals NHS Trust is committed to delivering the highest quality and safest treatment and care to every patient, every time. Our vision is to provide the highest quality specialist and integrated care. We will do this through delivery of our multi-year goals and strategic priorities, which you can read about on this page. Central to it all is The Leeds Way our values and behaviours that are at the heart of everything we do.
Details
- Date posted: 20 October 2026
- Pay scheme: Agenda for change
- Band: Band 3
- Salary: £25,760 to £27,476 a year
- Contract: Permanent
- Working pattern: Full-time
- Reference number: 002390
- Job locations: Cross Site, Leeds, West Yorkshire, LS9 7TF, United Kingdom
Job responsibilities
For questions about this job, contact:
Samuel MacGregor Security Operations Manager Samuel.macgregor@nhs.net Shortlisting Date: 04/11/2026 Interview Date: 11/11/2026
Please Note: All salaries listed reflect the pay for full time roles. Any part time roles will be pro rata.
Job Summary
An exciting opportunity has arisen for a Security Operational Support Officer within the Estates & Facilities Security Service at Leeds Teaching Hospitals NHS Trust. Working across Trust-managed sites, you will provide a visible, professional and responsive security presence, supporting duty teams with patrols, welfare checks, traffic and parking activity, site visits and operational duties. A significant part of the role involves driving between different Trust sites throughout the working day and evening, carrying out welfare checks across sites, wards and departments. A Trust vehicle will be provided while on shift. You will also provide additional support during significant incidents and help maintain a safe and secure environment for patients, staff, visitors and Trust assets. The post is 37.5 hours per week, Monday to Friday, alternating weekly between 08:00–16:00 and 16:00–00:00, and will be managed directly by the Security Operations Manager.
We are looking for a proactive, dependable and flexible Security Officer who can work confidently across different Trust locations, use initiative, communicate professionally and respond effectively to changing operational priorities. You will need to be comfortable working independently as well as alongside duty security teams, engaging positively with colleagues across the Trust and providing a high standard of service. Duties will include but not limited to peripheral-site patrols and welfare checks, site walk-rounds, PCN activity, collection of car-park cash boxes, operational deliveries and support during serious incidents. Applicants must hold a full UK driving licence and a current SIA Door Supervisor licence.
Why you should join our Team
Leeds Teaching Hospitals is one of the largest employers in Leeds, employing over 20,000 staff and providing care to 1.6 million patients every year. The Estates and Facilities team keep the Trust's sites running and manage one of the largest estate portfolios across the NHS. With over 2,300 staff, we provide a range of Estates & Facilities management services and ensure our buildings and environments are fit for purpose, clean and safe.
Whether we're cleaning wards, maintaining buildings, monitoring environmental impact, providing staff childcare, delivering hot meals to patients, or patrolling our sites, we support the delivery of patient care. Guided by our Leeds Way Values, we are committed to creating the best place to work and being the employer of choice for estates and facilities in the region.
Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles.
Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.
What you will bring to the role
Successful candidates will work alongside our award-winning Security team across a variety of locations in Leeds. This is a challenging but rewarding role, helping to protect our staff, patients, visitors and Trust property.
The role will involve carrying out regular patrols and welfare checks across Trust sites, wards and departments, responding to incidents, emergencies, fire calls and requests for assistance, and supporting duty Security teams where required. You will also carry out site walk-rounds, access-control checks, locking and unlocking duties, and travel between Trust locations in a Trust vehicle to provide operational support.
Other duties will include supporting traffic and parking activity, including PCN duties and managing traffic flow, collecting car-park cash boxes, completing operational deliveries between Trust sites, and ensuring patrols, incidents and other operational tasks are accurately recorded using Trust systems.
You will also be expected to assist with resolving disputes and challenging situations in a calm, professional manner. This is a demanding and physical role, and there is a requirement to wear body armour at all times while on duty.
Please see the attached job description for further information about the vacancy.
About Leeds Teaching Hospital NHS Trust
Our Trust values
The Leeds Way is working together to support each other and deliver the best possible care to patients.
We are….
Responsible Open and Honest One Team Kind
Our Trust priorities
Our purpose: Excellent, safe and sustainable care for every patient every time
Our priorities:
People Improvement and Innovation Partnerships Outcomes
To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.
We reserve the right to close this advert early if we receive a high number of suitable applications.
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Applying for this NHS job
This advert is for Security Operational Support Officer with Leeds Teaching Hospitals NHS Trust in Leeds, England. It is listed as a Band 3 Officer (discipline unspecified) role. The advertised salary is £25760.00 to £27476.00. The contract type is Permanent. The application deadline is 03 Nov 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (20 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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