Security Officer

Job overview

To act as part of a Healthcare Security Team that delivers patient and staff safety support, car park customer services, crime prevention patrols and Facilities support services.

Main duties of the job

• The support and management of clinically related challenging behaviour.
• To complete comprehensive incident reports and associated assignment documentation.
• To liaise with Police as required for incident management.
• To provide escort duties if and when required.
• To provide general assistance to all staff, visitors and patients.
• The operation of all car parking systems including barrier management and first line response fault fixing, consumable replenishment and the collections of takings.
• Report building defects to ensure remedial action is taken
• To carry out internal and external patrols of all Gateshead Health NHS Foundation Trust premises to deter crime, vandalism and acts of violence against Trust staff and assets.
• To respond to all patient and staff safety incidents.
• CCTV operation and monitoring including the processing of data requested by the Police for client approval.
• To provide an on-site and off-site alarm response service.

Detailed job description and main responsibilities

• Develop and maintain a good rapport with Service Users - Nursing/Clinical Staff, Patients and Relatives being polite and courteous at all times.
• Ability to work individually and as part of the wider team.
• Maintain confidentiality at all times
• Attend staff meetings and communication briefs as required

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.