Security Officer - Facilities

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

The Security team will be responsible for ensuring the safety of all patients, staff, and the general public at Royal Alexandra Hospital (RAH )Glasgow. This is achieved by providing a secure and supportive environment that balances essential security measures with the need to maintain a therapeutic atmosphere.

The security team will provide Security cover 24 hours a day/7 days a week at the RAH and will be expected to respond to Emergency and ad-hoc incidents and provide security presence as required via pagers, phone calls, or verbal report. They will work unsupervised and be able to use their own initiative to respond to competing demands and priorities and dynamically risk each incident, always using the violence reduction and de-escalation techniques in line NHSGG&C policies and legislation.

There will be regular supervision whilst on duty however the post holder will work without direct supervision additionally, they can liaise with Senior Ward Staff or Service Managers at any time.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Heath and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (CoS).

Duration, Location, and Working Pattern:

• Part-time positions available: 1x 30 hours, 2x 22 hours
• Location based in Royal Alexandra Hospital
• Permanent Contract

Please note the salary is Pro Rata for part time hours.

Key responsibilities:

• Provide a presence to ensure the risks of a security incident are kept to a minimum, including routine scheduled patrols across the site to ensure security presence is visible
• Responding to emergency security alerts in a timely manner.
• In instances when post holder is the first person to be alerted to any situation, utilise their knowledge and expertise to maintain patient, staff and visitor safety. Consulting more senior personnel at the earliest opportunity.
• Provide security, protection, safety and support to staff, patients and visitors as required within the Hospital campus
• Remove persons from Hospital site where they may be impinging on patient care or presenting a risk to the safety of others which may also include Staff members.
• Asking staff patient and visitors to adhere to the Non-Smoking policy and asking them to move away from entrances

Provide a presence to ensure the risks of a security incident are kept to a minimum, including routine scheduled patrols across the site to ensure security presence is visible

Responding to emergency security alerts in a timely manner.

In instances when post holder is the first person to be alerted to any situation, utilise their knowledge and expertise to maintain patient, staff and visitor safety. Consulting more senior personnel at the earliest opportunity.

Provide security, protection, safety and support to staff, patients and visitors as required within the Hospital campus

Remove persons from Hospital site where they may be impinging on patient care or presenting a risk to the safety of others which may also include Staff members.

Asking staff patient and visitors to adhere to the Non-Smoking policy and asking them to move away from entrances

Knowledge, training, qualifications and/or experience required to do the job:

Minimum required to undertake the role:

• Excellent communication and interpersonal skills.
• Excellent customer care skills.
• Ability to work unsupervised or as part of a team.
• IT skills
• Knowledge gained on corporate and local facilities induction and completion of internal training programme (NHS trained in hold and restraint, breakaway techniques, conflict management and de-escalation) Internal training will be provided which includes legislation including, detainment, restraint, AWI, CCTV, GDPR.
• Knowledge of NHSGGC Security policies and procedures
• Terrorism awareness training in line with ACT

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For an informal discussion, please contact:

James Magee, Site Facilities Manager, On 0141 314 6794 or email James.magee@nhs.scot

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This post may close early due to the volume of response. Please submit your application form as soon as possible. Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.

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• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
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• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

From 1 April 2026, the Agenda for Change full-time working week will reduce from 37 hours to 36 hours. Part-time working hours will be reduced on a pro-rata basis. A corresponding increase in the hourly rate will apply, ensuring that overall pay remains unchanged.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

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