This job is archived

Location
Salary
£24,465 per annum pro rata
Profession
Healthcare support worker
Grade
Band 2
Deadline
18 Nov 2025
Contract Type
Permanent
Posted Date
11 Nov 2025
Medical Protection — the side of locally employed doctors from £83

Job requirements

Requirements from the employer’s person specification. These describe the role, not your personal match.

Essential

14 listed

Requirements the employer expects applicants to meet.

  • Experience

    Experience of audio-typing in a secretarial role

  • Experience

    Experience of working with different computer software e.g. email, internet etc.

  • Experience

    Experience of working in a customer-focused environment

  • Knowledge & Skills

    Word-processing & audio-typing skills

  • Knowledge & Skills

    Good time management skills with the ability to prioritise work according to deadlines

  • Knowledge & Skills

    Able to work as part of a team and under own initiative

  • Knowledge & Skills

    Good verbal and written communication skills with team / clients/ relatives using tact when required

  • Knowledge & Skills

    High standard of accuracy

  • Knowledge & Skills

    Ability to establish and maintain effective working relationships

  • Knowledge & Skills

    Ability to deal with conflict

  • Personal Attributes

    Adaptable to change

  • Personal Attributes

    Attention to detail and accuracy

  • Qualifications & Training

    Educated to GSCE standard including C grade in English or equivalent

  • Qualifications & Training

    RSA II typing or equivalent qualification or equivalent experience

Desirable

6 listed

Additional qualities the employer would prefer.

  • Experience

    Experience of working with confidential material

  • Experience

    Previous medical secretarial experience

  • Experience

    Experience with NHS software systems

  • Knowledge & Skills

    Knowledge of medical terminology

  • Qualifications & Training

    NVQ 2 in Business administration or equivalent

  • Qualifications & Training

    RSA III or equivalent qualification or equivalent experience

Job overview

Permanent | Part Time 22.50 hrs per week

We are looking for someone to provide high-quality clinical typing and administrative support to the S&CC Secretariat, to cover Trauma & Orthopaedics, Ophthalmology, ENT/Plastics, Neurosurgery and the Paediatric Surgical Unit. You will work with the Secretarial Team Leader and clinical staff to ensure the smooth running of operations and help deliver exceptional patient care. Your main responsibilities will include typing clinical letters, managing correspondence, and carrying out administrative tasks based on notes or dictation.

About You: You will be educated to GCSE standard or equivalent, including English Language, with experience of audio-typing and working in a customer-focused environment.

You don't need NHS experience to apply – we're happy to train you on medical terminology! If you're someone who can juggle a busy workload and support the seamless functioning of our team, we want to hear from you. Apply today!

Main duties of the job

You will report to the Secretarial Team Leader, and your responsibilities will include:

  • Type clinical letters, correspondence, and admin tasks from notes or dictation.
  • Ensure clinic letters are sent out on time and to the required standards.
  • Communicate with secretaries and consultants to meet 18-week targets.
  • Check patient appointments, waiting lists, and tests, escalating issues when needed.
  • Update RTT info and help with database management.
  • Handle office tasks like photocopying, filing, and managing post.
  • Provide phone support to parents and escalate complex issues

Detailed job description and main responsibilities

For more information on the main responsibilities for this post, please refer to the job description and person specification.

Please note: We do not offer visa sponsorship for Band 2 roles.

Diversity Statement

At Sheffield Children’s, we are committed to creating an inclusive environment that celebrates diversity and supports everyone’s success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.

Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at [email protected]. Together, we’re building a workplace where everyone belongs.

#LI-Onsite

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Applying for this NHS job

This advert is for Secretarial Assistant with Sheffield Children's NHS Foundation Trust in Sheffield, England. It is listed as a Band 2 Healthcare support worker role. The advertised salary is £24,465 per annum pro rata. The contract type is Permanent. The application deadline is 18 Nov 2025.

Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (11 Nov 2025) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.

For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.