Job requirements
Essential
9 listedRequirements the employer expects applicants to meet.
- Knowledge
Knowledge and understanding of Confidentiality and the Data Protection ACT
- Experience
Previous Secretarial/Office experience
- Experience
Experience of working with the general public and/or professionals
- Experience
Demonstrate an understanding of customer care/ability to work with sensitive and confidential information
- Key skills
Good standard of written and verbal communication at all levels
- Key skills
Organisational skills and a flexible approach to work
- Key skills
Commitment to self-development
- Key skills
Ability to prioritise workload and work under pressure to ensure deadlines are achieved
- Education and Qualifications
Educated to GCSE level standard English Language at Grade A – C (or equivalent)
Desirable
5 listedAdditional qualities the employer would prefer.
- Knowledge
Understanding and working practice of NHS performance targets including 18 week referral to treatment times
- Experience
Experience of using MS Office, particularly MS Word and Outlook
- Experience
Experience of working within the NHS and an understanding of medical terminology
- Experience
Experience of using Hospital systems
- Education and Qualifications
NVQ 2 in Business and Administration
Job overview
Are you ready to embark on a career where your professionalism meets confidentiality, your meticulous nature thrives, and your ability to handle pressure shines? Look no further!
We are currently looking to recruit an enthusiastic and motivated Secretarial Assistant to join ENT within the Head & Neck Unit at Peterborough City Hospital.
The ideal candidate will possess a high degree of professionalism, are meticulous in their work and have the ability to work under pressure at times.
Main duties of the job
To assist in the provision of an efficient, responsive and flexible service to support the secretarial team, consultants and their medical team, to assist in the smooth running, participation and efficient organisation of the daily routine duties in the ENT department.
To provide a high volume of accurate and comprehensive typing of clinical letters, paying attention to detail at all times.
To ensure the provision of the patient pathways, which is receptive to the needs of the patient and responsive to Trust requirements and national and local targets.
To be responsible for office duties, including dealing with the post, scanning and filing patient documentation as necessary.
To ensure excellent customer service by dealing with incoming telephone queries appropriately and in a timely manner, upholding confidentiality at all times.
Provide assistance to the other members of the team and assist with their workloads as necessary.
Detailed job description and main responsibilities
Please refer to the job description and person specification for more information regarding the job role.
WhatsApp job alerts
Get instant WhatsApp alerts for Band 2 Assistant roles in Peterborough
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Secretarial Assistant - Peterborough with North West Anglia NHS Foundation Trust in Peterborough, England. It is listed as a Band 2 Assistant role. The advertised salary is £25,272 per annum pro rata. The contract type is Fixed term: 12 months (Secondment). The application deadline is 20 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (06 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.