
Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
10 listedRequirements the employer expects applicants to meet.
- Skills
Able to provide and receive complex, sensitive or contentious information.
- Skills
•Exceptional interpersonal and influencing skills, with the ability to engage and inspire staff at all levels, promoting a culture of learning and continuous improvement.
- Knowledge
In depth knowledge and understanding of the theories and causes of harm in healthcare, including reliability, patient safety and human factors.
- Knowledge
Ability to identify contributary factors to adverse events and use this insight to inform improvement plans and learning at local and organisational level
- Experience
Experience of working within a healthcare environment with patient safety and system-wide quality Teams.
- Experience
Experience in implementing human factors and systems-thinking approaches to improve safety and reliability within complex healthcare environments
- Experience
Proven ability to lead multidisciplinary teams in patient safety initiatives, fostering collaboration across diverse professional groups
- Experience
Ability to apply advanced human factors methodologies and analytical techniques to identify system-level
- Qualifications
Undergraduate or Postgraduate level qualification in Ergonomics/Human Factors.
- Qualifications
Qualification / Training in Patient Safety
Desirable
5 listedAdditional qualities the employer would prefer.
- Knowledge
Project Management
- Experience
Experience and understanding of working within and/or with ambulance services • Evidence of change management
- Qualifications
Healthcare Professional with a relevant clinical qualification and registration
- Qualifications
Postgraduate level qualification in a patient safety field
- Qualifications
Technical membership / working towards Chartership with the Chartered Institute of Ergonomics and Human Factors or equivalent.
Job overview
The Safety Improvement Specialist will serve as a dedicated expert in Patient Safety and Clinical Human Factors (HF) and Ergonomics, providing specialist advice across the Trust. The post holder will apply evidence-based HF methods and tools to improve the reliability and safety of healthcare systems and processes.
The post holder will play a key role in embedding HF principles into the Trust’s operational processes, ensuring systems and strategies are designed with an understanding of human behaviour to reduce errors and promote a culture of continuous learning and a just culture. They will also support the development of HF awareness and capability across the Trust, driving improvement by exploring interactions between people, systems, and processes, and redesigning tasks, interfaces, and workflows to optimise safety and performance. The role prioritises a systems-based approach, focusing on enhancing system performance rather than assigning blame to individuals.
Main duties of the job
- The post holder will provide specialist Human Factors and ergonomics advice on the strategic planning of Human Factors programmes and their implementation.
- Deliver Human Factors and Ergonomics advice at an operational level across the Trust.
- Work across directorates and divisions to deliver proactive strategies to reduce Human Factors and Ergonomics patient safety risks through provision of specialist advice. This will include working closely with teams and managers across the Trust to review work systems, processes and physical layouts, following up on incidents and near misses, examining trends in occurrence and making recommendations to managers at all levels to reduce risk.
- Lead the safety improvement programme for the organisation.
Detailed job description and main responsibilities
Please refer to Job Description and Person Specification. For an informal discussion about this position please contact Jo Turner, Deputy Chief Nurse at: [email protected]
WhatsApp job alerts
Get instant WhatsApp alerts for Senior Doctor roles in Crawley
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Safety Improvement Specialist with South East Coast Ambulance Service NHS Foundation Trust in Crawley, England. It is listed as a Senior Medical doctor role. The advertised salary is £64,455 - £74,896 not applicable. The contract type is Permanent. The application deadline is 14 Sep 2025.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (01 Sep 2025) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.
