
Job requirements
Essential
12 listedRequirements the employer expects applicants to meet.
- Experience
Experience in Safeguarding, both children and adults
- Experience
Experience of working within an administrative team
- Experience
Recognise the significance of different situations (including emergencies) and take appropriate action, following standard policies and procedures.
- Qualifications
English & Maths GCSE or equivalent (grade A*-D/grade 9 to 3)
- Knowledge and Skills
Computer literate and good keyboard skills
- Knowledge and Skills
Ability to listen carefully and communicate effectively and sensitively (verbal and written) to patients and staff at a range of levels
- Knowledge and Skills
Excellent organisational skills
- Knowledge and Skills
Strong attention to detail and the ability to transfer accurate information
- Knowledge and Skills
Work well under pressure
- Knowledge and Skills
Use own initiative within clear boundaries, seeking advice when necessary
- Knowledge and Skills
Demonstrate enthusiasm and a strong sense of teamwork
- Knowledge and Skills
Ability to complete tasks to a high standard with frequent interruptions
Desirable
3 listedAdditional qualities the employer would prefer.
- Experience
Experience of working in a customer faced environment
- Experience
Experience of working in the NHS or similar health care setting
- Knowledge and Skills
Knowledge of the NHS/General Practice
Job summary
Symphony Healthcare Services are recruiting for a Safeguarding Admin Lead to support our practices located amongst Symphony South, on a full time permanent contract.
You will play a key part in supporting the safe, effective and consistent delivery of safeguarding administration and medical records summarising across Symphony South Healthcare.
This vacancy consists of 37.5 hours a week.
The pay rate for this role is £13.09, increasing to £13.34 after probation.
This vacancy will close at midnight on 30th October 2026.
Main duties of the job
The postholder will take a lead role in coordinating safeguarding administrative processes, ensuring that systems are maintained, records are accurate, safeguarding information is processed promptly, and appropriate monitoring and governance arrangements are in place.
Working closely with the Clinical Safeguarding Leads, Practice Management and administrative teams, the postholder will support the implementation and ongoing maintenance of safeguarding procedures in accordance with Symphony Healthcare Services (SHS), NHS and Care Quality Commission (CQC) requirements.
Alongside safeguarding responsibilities, the postholder will undertake medical records summarising, helping to manage incoming patient records and reduce historical backlogs.
About us
Established in 2016, Symphony Healthcare Services (Symphony) provides NHS primary care provision across 21 sites within Somerset, linked to 14 general practice contracts. The organisation cares for approximately 132,000 patients and employs around 600 staff.
Symphony is a subsidiary of Somerset NHS Foundation Trust and manages its services through the support of a central team (including HR, finance, corporate and operational governance).
Providing NHS services is at the heart of what we do. Specifically, our vision is to be at the forefront of sustainable, high quality general practice, collaborating with our communities to improve experiences and health outcomes. We work closely with our practice teams to grow, enhance, and transform our services for the benefit of patients and staff.
Symphony welcomes applications from people of all backgrounds and underrepresented groups. When undertaking recruitment and selection for our services, Symphony is committed to equality opportunity for all.
Symphony offers an NHS or NEST Pension, a fantastic range of employee benefits and salary sacrifice schemes (see attached poster), along with flexible working from day of employment and an agile approach to hybrid working (where applicable).
We look forward to hearing from you and receiving your application.
Details
- Date posted: 21 October 2026
- Pay scheme: Other
- Salary: £13.09 an hour
- Contract: Permanent
- Working pattern: Full-time, Flexible working
- Reference number: E0215-SAL-SS-OCT26
- Job locations: Crewkerne Health Centre, Middle Path, CREWKERNE, Somerset, TA18 8BX, United Kingdom, Martock Surgery, Church Street, MARTOCK, Somerset, TA12 6JL, United Kingdom, South Petherton Medical Centre, Bernard Way, SOUTH PETHERTON, Somerset, TA13 5EG, United Kingdom, Hamdon Medical Centre, Matts Lane, STOKE-SUB-HAMDON, Somerset, TA14 6QE, United Kingdom, Ilchester Doctors Surgery, 17 Church Street, Ilchester, YEOVIL, Somerset, BA22 8LN, United Kingdom, Buttercross Health Centre, Behind Berry, SOMERTON, Somerset, TA11 7PB, United Kingdom
Job responsibilities
You will:
- co-ordinate the maintenance of accurate, up-to-date safeguarding registers for children and adults across the designated Symphony South sites.
- You will undertake regular EMIS safeguarding searches using approved search protocols.
- You will also support the safe transfer and continuity of safeguarding information when patients register, leave or move between practices.
- Coordinate the administration of incoming safeguarding correspondence from external agencies, including social services, health visitors, schools and other healthcare professionals.
- Ensure administrative actions are recorded appropriately and outstanding items are escalated when necessary.
- Coordinate regular adult and child safeguarding meetings with the designated Clinical Safeguarding Leads.
- Maintain accurate, confidential meetings records and action logs.
- Ensure governance evidence, such as meeting dates and completion records, is appropriately maintained on approved systems, including Clarity where required.
- Support the implementation of safeguarding Standard Operating Procedures (SOPs) across Symphony South Healthcare.
- Help establish consistent safeguarding administrative arrangements across the Symphony South sites.
- Support the monitoring of safeguarding training compliance across the practice.
- Request and record safeguarding continuing professional development (CPD) evidence when required.
- Undertake regular administrative quality checks of safeguarding registers, searches, coding and record keeping.
- Produce regular safeguarding administrative updates for the Management Team and Clinical Safeguarding Leads.
To read more about this job role, please read the Job Description.
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Applying for this NHS job
This advert is for Safeguarding Admin Lead - Symphony South with Symphony Healthcare Services Limited in Crewkerne, England; Martock, England; South Petherton, England; Stoke-Sub-Hamdon, England; Yeovil, England; Somerton, England. It is listed as a Lead (legacy administrative group) role. The advertised salary is £13.09. The contract type is Permanent. The application deadline is 30 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (21 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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