Location
Salary
£34186.00 to £37389.00
Profession
Waiting-list coordinator
Deadline
20 Oct 2026
Contract Type
Fixed term: 12 months (due to limited funding)
Posted Date
06 Oct 2026
Medical Protection — the side of locally employed doctors from £83

Job requirements

Essential

13 listed

Requirements the employer expects applicants to meet.

  • Experience

    Previous clerical or receptionist experience

  • Experience

    Use of EPR or other hospital patient administration.

  • Experience

    Experience of inputting and extracting data

  • Experience

    Understanding of national RTT and DM01 access targets and rules

  • Communication

    Good oral and written communication

  • Communication

    Ability to work well with other departments and staff groups

  • Specific Requirements

    Ability to maintain accurate data

  • Knowledge and Qualifications

    Educated to GCSE standard or equivalent relevant experience

  • Personal and People Development

    Ability to use initiative

  • Personal and People Development

    Ability to work under pressure

  • Personal and People Development

    Ability to work independently and proactively

  • Information Processing (IT skills)

    MS Office

  • Information Processing (IT skills)

    MS Outlook or equivalent

Desirable

2 listed

Additional qualities the employer would prefer.

  • Knowledge and Qualifications

    European Computer Driving Licence (ECDL) or equivalent certificated training

  • Information Processing (IT skills)

    Electronic Patient Records

Job overview

We are seeking a proactive and detail-oriented RTT Validator to support our Ear, Nose and Throat (ENT) and Sleep Surgical Services. This role is key to ensuring the accuracy and integrity of Referral to Treatment (RTT) pathways, helping the service deliver timely, high-quality care for patients.

Working as part of a collaborative administrative and clinical team, the postholder will be responsible for validating RTT data, booking patients and pathways, identifying pathway discrepancies, and supporting the effective tracking and management of patient journeys.

You will play an important role in ensuring compliance with national RTT standards and contributing to continuous service improvement.

The successful candidate will have strong organisational skills, excellent attention to detail, and the ability to work collaboratively across teams.

You will be supported within a positive, team-focused environment where accuracy, shared learning, and continuous improvement are encouraged.

This is an excellent opportunity for someone with experience in RTT validation or healthcare administration who is committed to delivering safe, efficient, and patient-centred services.

Main duties of the job

  • Validate and accurately track patient pathways in line with RTT (18-week) rules, ensuring data quality and compliance across ENT and Sleep services.
  • Review, analyse and update patient records on electronic systems (e.g. Epic) to maintain accurate and complete pathway information.
  • Identify and resolve pathway discrepancies, proactively escalating potential breaches and supporting timely patient care.
  • Work collaboratively with clinical and administrative teams to gather information and ensure patient pathways are correctly recorded and managed.
  • Support and advise colleagues on RTT rules and pathway management, contributing to shared learning and continuous improvement.
  • Regularly validate waiting lists and contribute to performance reporting and data quality initiatives.
  • Book, reschedule and manage patient appointments and admissions in line with RTT targets and service requirements, ensuring a patient-centred and efficient booking process.
  • Maintain high standards of confidentiality, professionalism, and patient-focused care at all times.

Detailed job description and main responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row.

UCLH recognises the benefits of flexible working for staff – To find out more, visit: Flexible working.

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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Applying for this NHS job

This advert is for RTT Validator with University College London Hospitals NHS Foundation Trust in London, England. It is listed as a Waiting-list coordinator role. The advertised salary is £34186.00 to £37389.00. The contract type is Fixed term: 12 months (due to limited funding). The application deadline is 20 Oct 2026.

Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (06 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.

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