RTT and Validation Performance Manager

Job overview

The RTT and Validation Performance Manager is responsible for leading RTT performance and operational delivery across key patient administration functions, including Outpatient (OPD) bookings, Surgical Bookings, and RTT Validation teams.

The post holder ensures that patient pathways are efficiently managed from referral through to treatment, with a strong focus on data accuracy, validation, and delivery of national RTT standards.

You will help ensure safe and effective care through effective line management and teamwork, and by making sure administrative processes and information flow are efficient. Building strong working relationships across staff groups is essential, along with excellent written and verbal communication skills.

The successful candidate will have a working knowledge of Microsoft programs; experience in a clinical setting, collating and reporting data, and good problem-solving skills. The ability to lead change and bring structure to discussions and processes is central to the role. Experience with budgets, NHS activity and finance processes would be advantageous.

**Please note that this vacancy may close earlier than the stated closing date if a high volume of applications is received. **

Main duties of the job

• Responsible for leading OPD, Surgical Bookings, and RTT Validation teams to deliver high-quality patient pathway management, accurate RTT reporting, and achievement of national access standards.
• Co-ordinate the planning and delivery of RTT and validation team within the resources available, ensuring a high quality service is provided.
• Work in partnership with the divisional management team, including the Associate Direcotor of Access, Head of Patient Administration and Outpatients, Head of Nursing and patient administration team to ensure the achievement of RTT performance and other local and national clinical and non-clinical targets and delivery of high quality care
• Provide first line operational management to administrative departments and supervise systems and processes (including oversight of RTT performance, Validation processes, staffing and skill mix)
• To lead on the Trust achieving its RTT targets and local RTT standards across all the divisions.
• In liaison with the Quality leads in the department and in the division, ensure appropriate systems and processes are established in departments and areas to support the robust reporting and progress of governance, risk and safeguarding issues
• Manage designated financial resources within budget and support the divisional management team in financial management within the directorate

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents, please view the attachment/s on this page.

The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.