RSO Logistics Officer

Job overview

South Central Ambulance Service NHS Foundation Trust is seeking a Logistics Officer (Resilience & Specialist Operations) to support the effective day‑to‑day running of the Resilience & Specialist Operations Department.

This role provides essential logistical support across the Trust’s resilience and specialist operational teams, including HART and SORT, helping to ensure that equipment, vehicles, training resources and operational assets are available, maintained and ready for use at all times.

Working closely with Resilience Managers, Resilience Officers and HART staff, the post holder will contribute to operational readiness, training delivery, exercises and large‑scale events across the SCAS operating area. The role requires flexibility, strong organisational skills and the ability to respond to changing priorities in a fast‑paced operational environment.

Main duties of the job

Provide logistical support to the Resilience & Specialist Operations Department, working closely with Resilience Managers, HART Managers and Officers to plan and prioritise workloads. Ensure the effective delivery of resilience, HART and SORT activities by maintaining, recording and replenishing equipment, consumables and stores. Manage departmental stores and logistics areas, ensuring accurate stock control, stock rotation and safe disposal of expired or surplus items. Order equipment and supplies using Trust systems, liaising with Procurement and internal departments as required.

Prepare training and operational sites in advance of exercises, incidents and training sessions. Carry out routine maintenance and basic fault identification on equipment, arranging repairs and servicing with approved suppliers. Deliver and collect equipment across the SCAS area, responding to short‑notice requests to maintain service continuity. Support the deployment, recovery, set‑up and break‑down of equipment for incidents, exercises, training and large‑scale events. Assist with departmental vehicle management, coordinating with Fleet Services and the Operational Support Desk to ensure vehicles are serviced, stocked and compliant.

Maintain accurate records using Trust ICT systems, provide basic equipment familiarisation to staff, ensure compliance with health and safety, IPC and governance policies, work flexibly across the Trust footprint, and undertake additional duties as required.

Detailed job description and main responsibilities

OVERALL PURPOSE/ROLE SUMMARY: This role supports the day to day smooth running of the Resilience & Specialist  Operations Department by providing logistical support to the Resilience and  operational teams within the department as well as our HART and SORT staff. The  role encompasses the whole of the SCAS operating area but will be based at  Thatcham (1 Post).

Key Duties and Responsibilities  The Post holder will: 1) Work closely with the Resilience Managers, HART Manager and Resilience  Officers to plan and prioritise workload which will usually be communicated to  Assistant Director of Operations Head of Resilience & Specialist Operations Resilience & Specialist Operations Manager and  HART Manager Resilience Managers Resilience Officers Logistics Officer  (Resilience a & Specialist Operations) you via email phone, making maximum use of available resources and  ensuring maximum productivity. 2) Ensure that the Resilience & Specialist Operations Managers and HART  Manager are regularly updated via email and phone in relation to the progress  of your daily duties. 3) Be able to communicate effectively with stakeholders, commercial businesses  and where barriers are identified be persuasive and tactful in dealing with a  variety of situations.  4) Drive any vehicle owned, hired, or on loan to the South Central Ambulance  NHS Trust, for which you are properly licensed, as required. 5) Drive and Operate any vehicle you are required to, in accordance with Trust  Policy (CPP19 – Driving and care of Trust Vehicles)  6) Identify faults and problem solve with the departmental equipment (e.g.  Detection Equipment) and report the findings to the relevant officers.  7) Ensure the departmental stores within the Central Logistics Unit and at any  other site used by the Resilience and Hazardous Area Response Team (e.g.  HART base, Thatcham) are clean, tidy and that accurate stock levels are  recorded and maintained. Ensure stock is rotated and removed /disposed of  where required. 8) In conjunction with the administration team, ensure that each site that  conducts training has sufficient supplies and equipment to enable them to do  so prior to the commencement of the training. 9) Order supplies and equipment as requested or when required utilising Trust  systems and in conjunction with other departments (including medical gases) 10)Maintain training and operational equipment in a serviceable condition  undertaking routine maintenance of clinical devices as outlined in  manufacturer’s instructions. 11)Arrange for repair and maintenance of equipment unable to be undertaken  within the trust with agreed suppliers and manufacturers. 12)Assist where required in the collection and making ready of any equipment  which may have been used at Incidents or Exercises which may on occasions  result in the indirect exposure to a distressing situation. 13)Deliver supplies and equipment (which may be heavy and bulky) to locations  or individual schemes across the operating area, ensuring that productivity is  maximised with each journey undertaken to reduce excessive travelling 14)Respond to short notice requests for broken / missing / damaged equipment  (including Specialist and operational equipment) in order to ensure  uninterrupted service delivery ensuring accurate and timely information flow  between the team members 15)Ensure your vehicle is kept appropriately stocked with equipment and  consumables to allow for a rapid response to any issues outlines above 16)Liaise with South Central Fleet Services, Operational Support Desk and the  Resilience and Specialist Operations Managers or the HART Manager to  keep an accurate database of scheme and departmental vehicles (including  Incident Support Vehicles and Mass Casualty Vehicles), overseeing their  being sent for servicing / MOTs etc. in a timely fashion and assisting with the  expedition of this when required. Arrange for temporary vehicles where  possible to assist with service delivery. 17)Provide regular reports to the Resilience and Specialist Operations Managers  around the status of vehicles under the control of the department identifying  any issues and working to resolve them in a timely fashion.  18) Assist the Resilience Officers with the set up and break down of Exercises  where required (e.g. assisting with Scene and tent setup or transportation of  vehicles to the site). 19)Provide familiarisation training as prescribed by the department to members  of staff when delivering / maintaining Resilience equipment or in the course of  your duties. 20)Undertake any personal development training deemed necessary by the  Resilience & Specialist Operations managers. 21)Assist the Resilience Officers in the setup / break down of induction or other  training courses  22)Support the Resilience and Specialist Operations managers in the logistical  planning of large events (such as CPD days, local conferences etc.) which  may include liaison with external partners or organisations. 23)Take responsibility for the SORT Vehicles ensuring maximum availability,  working with SCFS and OSD to ensure it is regularly maintained and stocked  with appropriate clinical and promotional items as required.  24)Assist other areas of the Trust as directed by the Resilience & Specialist  Operations managers when required. Other Specific Expectations of the Role: 1) Work seamlessly with other members of staff across the department to ensure  a joined up approach to the working within the department. 2) Demonstrate a flexible and committed attitude to the nature of the work which  may involve unsociable hours and possessing effective time management  skills to deal with unpredictable events / incidents which may will involve  travelling long distances and to possess an autonomous ability to react to  immediate situations and provide the appropriate solution or advice.  3) Plan your own time effectively making use of all available resources (including  colleagues) where capacity allows maximising performance and productivity 4) Utilise ICT programmes to fulfil the role including: Microsoft Office (Outlook,  Excel, Word) Proactis and Proclus system (training will be provided).  5) Undertake audits in relation to equipment both owned by the department and  in use in the community which would include ensuring that routine testing and  maintenance occurs.  GENERAL INFORMATION: Changes to this job description: This is an outline of the job description and may be subject to change according to  service needs and developments, which will take place in consultation with the post  holder as appropriate. SCAS Core Values: Teamwork, Innovation, Professionalism, Caring. Smoking:  South Central Ambulance Service operates a ‘No Smoking’ policy.  Equality and Diversity: South Central Ambulance Service is committed to the fair treatment of all people,  regardless of their gender, race, colour, ethnicity, ethnic or national origin,  citizenship, religion, disability, mental health needs, age, domestic circumstances,  social class, sexuality, beliefs, political allegiance or trades union membership. Health and Safety:  It is the general duty of every employee to take reasonable care for the Health and  Safety of themselves and others including the use of necessary safety devices and  protective clothing and co-operation with the Trust in meeting its responsibilities  under the Health and Safety at Work legislation. The post holder must be aware of  individual responsibilities under the Health and Safety at Work Act and identify and  report, as necessary, any untoward accident, incident or potentially hazardous  environment. It is the Trust’s responsibility to ensure that staff are able to work in a safe and  conducive working environment and that responsibilities regarding Health and Safety  and staff welfare legislation and best practice are fulfilled throughout their area of  responsibility, this will also include undertaking Risk Assessments as and when  required. Infection Control Infection Prevention and Control: South Central Ambulance Service is committed to  reducing the risk of healthcare associated infections. All employees involved directly  or indirectly in the provision of healthcare have a duty to cooperate with the Trust’s  Infection Prevention and Control associated Policies and Procedures to reduce the  risk of healthcare associated infections for patient’s staff and the public. You will be  expected to cooperate with colleagues, contractors and other healthcare providers  also involved in patient care directly or indirectly so far as is necessary to enable the  Trust to meet its obligations under the Health and Social Care Act 2008. Safeguarding Children and Vulnerable Adults Safeguarding Children and Vulnerable Adults: In accordance with Section 11 of the  Children Act (2004) and Department of Heath guidance 'No secrets' (2000). South  Central Ambulance Service is committed to safeguarding and promoting the welfare  of Children, Young People and Adults. All staff working with these groups are  expected to share a commitment to this. You will be expected to promptly report any  concerns relating to the safeguarding of children, young people and / or adults in  accordance with agreed policy and procedures. If your own conduct in relation to the  safeguarding of children, young people or adults gives cause for concern the Trust’s  agreed Public Protection Procedures will be followed, alongside implementation of  the Disciplinary Procedure where appropriate. Confidentiality: The post holder must ensure that personal information for patients, members of staff  and all other individuals is kept secure and confidential at all times in compliance  with the Data Protection Legislation. Development: The post holder will be required to participate in relevant development activities and  development reviews. The job description is not exhaustive and is subject to review in the light of the  changing needs of the organisation. Any review of this job description will be  undertaken in consultation with the post holder