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Job requirements
Essential
23 listedRequirements the employer expects applicants to meet.
- Skills / Competencies
Excellent understanding of operational requirements to achieve customer/patient care, particularly in a fast-paced and dynamic environment.
- Skills / Competencies
High level of computer literacy.
- Skills / Competencies
Working knowledge of Windows-based software packages including Word, Outlook & Excel.
- Skills / Competencies
Ability to understand and employ new work systems/software.
- Skills / Competencies
Excellent written/verbal communication skills.
- Skills / Competencies
Demonstrable ability to be multi-tasked.
- Skills / Competencies
Ability to prioritise workload and maintain delivery.
- Values and Behaviours
Working together – demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable.
- Values and Behaviours
Ability to follow explicitly written protocols and procedures.
- Values and Behaviours
Ability to communicate effectively and professionally via multiple media, including telephone, text, email and in-person.
- Values and Behaviours
Willing to embrace a new challenge and thrive in that environment.
- Values and Behaviours
Excellent interpersonal skills.
- Values and Behaviours
Flexibility in approach and working practice.
- Values and Behaviours
High-level listening & communication skills.
- Values and Behaviours
Understands and demonstrates confidentiality.
- Values and Behaviours
Ability to organise workloads.
- Values and Behaviours
Commitment to Equality, Diversity and Inclusivity.
- Values and Behaviours
Being at our best – professional and adaptable and takes pride in work.
- Values and Behaviours
Making a difference – act with compassion, kindness and integrity towards everyone.
- Experience and General
Minimum of six months experience of working within administration in an operational environment.
- Experience and General
Current, full UK driving licence.
- Experience and General
Own car, or daily access to a car.
- Qualification and Knowledge
Minimum of English & Mathematics GCSE at Grade C and above.
Desirable
Not listed in the available specification.
Job overview
North West Ambulance Service is looking to recruit a part-time, permanent Rostering.
Coordinator based in Carlisle, as part of the Cumbria and Lancashire Area Rostering Team.
Main duties of the job
You will have responsibility for resource planning ambulances and rapid response vehicles, by the advanced allocation of daily shifts for operational ambulance personnel ensuring effective cover of all resources.
Facilitating short notice cover for absences, which can occur with less than 24 hours’ notice, using overtime and bank colleagues.
The management, maintaining and recording of staff hours/shifts on to the global rostering system including planned shift hours, overtime, annual leave, requests for special leave, sickness absence and training.
You will be required to work in partnership with the other rostering co-ordinators sector administration officer and Senior Paramedic team in the sector to ensure cover for all contingencies as required.
To ensure effective continuation of rota cover for all groups you will support the whole sector when required.
You will also produce performance and management information and provide administration and clerical support to the leadership team in the area.
Detailed job description and main responsibilities
Visa sponsorship is not possible for this role for either candidates or existing employees. This role does not meet the eligibility criteria for Skilled Worker/ Health and Care Worker visas as set out at gov.uk. Graduate visa holders should have no expectation of long-term employment through sponsorship. Additionally, your visa conditions and validity period must allow you to work in the role question and for a suitable period to allow training and execution without requiring sponsorship. Please ensure that you have fully read the job description and person specification before applying for this role.
The Trust reserves the right to close this vacancy early if a large number of applications are received.
For further details / informal visits contact:
Name – Jim Cameron Job Title – Rostering Supervisor
Email address – jim.cameron@nwas.nhs.uk
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Applying for this NHS job
This advert is for Rostering Coordinator with North West Ambulance Service NHS Trust in Bolton, England. It is listed as a Band 4 Coordinator (discipline unspecified) role. The advertised salary is £28,392 - £31,157 Per annum, Pro Rata. The contract type is Permanent. The application deadline is 18 Oct 2026.
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