Search for more NHS jobs in Leicester
Job overview
To provide effective supervision within the retail catering team ensuring a continued professional and a professional retail catering service is delivered to meet the needs of the service.
This post requires you to be hands on working within the team undertaking duties that may be required within the retail catering team.
Full time and Part time positions available.
Main duties of the job
KEY WORKING RELATIONSHIPS
Work Colleagues throughout the trust
Facilities Team Leaders/Supervisors
Facilities Managers
Ward and Department Clinical teams
Patients and General Public
KEY RESULT AREAS
Display a high standard of personal hygiene and presentation and demonstrate good hygiene practices.
Observe confidentiality of patients and employing trusts business at all times.
Food Safety checks, processes and policies are adhered to within the department.
Communicate and liaise effectively within work colleagues, Managers and clinical teams in accordance with Trust values.
HACCP (Hazard Analysis Critical Control Points) temperature control, correct storage etc is adhered to.
Patient/Customer Service
Ensuring that consistently a high standard of customer service is delivered at all times
Detailed job description and main responsibilities
Working flexibly within the retail catering team
- Ensuring that cleaning is carried out to the required frequencies and standards, in line with the Food safety and UHL policies and processes.
- Ensuring that waste is correctly segregated as required and that waste is stored/removed as Trust Waste Policy.
- Ensure that any mechanical defects, faulty or broken equipment identified is recorded and reported and taken out of use and labelled do not use.
- Observing and monitoring the team ensuring they are working safely and following processes when undertaking their duties.
- Reporting of Incidents, accidents or near misses in accordance with Trust procedure.
- Ensuring that the correct storage and economical use of materials and chemicals following, COSHH (Control of Substances Hazardous to Health) policies and procedures.
- Working within chilled areas and in wet environments.
- To ensure that Temperature records and cleaning checklist are being completed accurately to the required frequencies.
- Responsibility, that high standards of cleanliness are maintained throughout the work area adhering to Trust policies and procedures.
- Ensuring stock rotation, stock is being checked for Dates, Damage and Quality with Quarantine any food items that have been identified. Completing complaint forms and advising your manager of these.
- To adhere to the Trust colour coding system to prevent cross infection.
- Ensure that all equipment is cleaned after use and stored appropriately.
- Completing opening and closing checks.
- Undertaking stock takes and recording.
. Have a good understanding of the meals and beverages that are served, providing information to customers.
- Cashing up and recording cash
. Securing the retail area
- Carry out any other duties as reasonably requested.
. Carry out departmental audits.
Person specification
Skills
Essential
- Have a good standard of the English language both written and oral communication skills
- Ability to work as a team member or on own initiative.
Experience
Essential
- Able to carry out instructions and duties as detailed in the job description.
- Previous experience with working within a catering environment.
- Willingness to work towards and achieving CIEH Level 3 in Food safety.
Desirable
- Previous experience of working within a healthcare environment. Catering experience CIEH Level 3 in Food Hygiene Supervisory experience
Flexibility
Essential
- Flexibility to cover colleagues when required and or be able to work unsociable hours.
- Flexible approach to working practices
Physical Skills
Essential
- Working to deadlines safely in a care environment. Good level of fitness
Interpersonal skills
Essential
- Effective communication skills with all levels of staff and patients.
- Able to work in a busy environment.
Equality and Diversity
Essential
- Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
Trust induction and Training
Essential
- Must be able to attend Trust induction and any relevant training that is required for this position.
Other requirements specific to the role
Desirable
- Undertaken Staff Appraisals PDP’s (Personal Development Plans)
Commitment to Trust Values and Behaviours
Essential
- Must be able to demonstrate behaviours consistent with the Trust’s Values and Behaviours
WhatsApp job alerts
Get instant WhatsApp alerts for Band 3 Estates and Facilities roles in Leicester
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Retail Catering Team Leader - LRI with University Hospitals of Leicester NHS Trust in Leicester Royal Infirmary, England. It is listed as a Band 3 Estates and facilities role. The advertised salary is £25,760 - £27,476 per annum. The contract type is Permanent. The application deadline is 10 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (28 Aug 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.